PC Graphics

[BassPhenomenon]

So, like others, I get a black screen while using my PC along with a loss of video outputs (my monitors lose connection) forcing me to hard boot.  When I get back my drivers are corrupted and need to be reinstalled.   For me this occurs exclusively while gaming, and I have experienced the issue across multiple games at this point.

I have been trouble shooting this problem for a couple weeks and have tried many solutions that worked for others to no avail.  I use DDU to clean my drivers and have tried installing many different versions of display drivers going back as far as 10 months ago.  I have tried a full reformat..  I have windows driver updates turned off... Everyone is telling me it's a common driver issue but nothing I do works.

My only lead was another user on this forum with the same card as me said changing his psu cables fixed the problem but I have no chords to test this with.  Outside of it being some kind of power issue I really don't know what to do.

Starting to think the card might be pooched.  Am I over reacting?  Does anyone know of a way to test if it's a power issue without replacing the cables?  Seems like a power issue wouldn't be causing driver issues but I'm by no means an expert.

Any help at all would be highly appreciated.  Thank you.

Specs:
6900xt XFX Merc 319 Black
Ryzen 9 CPU
Asus TUFF x570 PLUS motherboard
16gb RAM
Corsair HX750 Power Supply

[AntoinePL]

Same issue here... Mentioned in this topic. Many users reported it here.

Some acknowledgment from AMD would be great at this point. Should we RMA ? Should we wait for a new driver ?

[Regret]

I have 6700xt and the same problem.

I bought a new psu to solve the problem. It didn't help.

What drives me crazy is that it's not clear what causes it. I can use the computer normally for a week, and then it will crash every day.

[ethanjm123]

I also have a 6700xt with the exact same problem. I've tried so, so many software and BIOS tweaks to no avail. I'm glad I'm not alone, but I'm also beyond frustrated that I've spent about $1,500 dollars already on a computer that crashes daily. This is my first computer build and I've had nothing but problems for over a month. I started an RMA ticket with XFX for my GPU and they immediately sent back basic troubleshooting steps I've already tried. I'm praying it's just a hardware defect so I can get this over with relatively soon, but I'm worried it's something else in my PC (hardware or software). So so sooooooooo frustrating  

[BassPhenomenon]

Sorry to hear...

Crazy yes..  I'm thinking I'm perfectly happy to buy a new psu if that is indeed the problem but i'm sure not doing so unless I know for sure that's the problem...  And now you say this so I'm even less likely to rush out and buy one.

Might just try to convince my local PC shop to take a look at it.  I have a couple months left on the in-store warranty I bought so maybe they'll just let me swap it for an nvidia card or something >.>.

[Regret]

As you said yourself, this is a fairly common problem. But there is still no guaranteed solution for this.
But obviously not everyone has it, so it's like a lottery.
Something is causing this, but what exactly is unknown. This crash doesn't even leave any report.

[Awol]

AMD recommend an 850W PSU for the 6900XT, its one of the first things i changed.

X570 Aorus Elite / Ryzen 9 5900X / Sapphire Nitro+ RX6900 XT SE / 64GB Quad Kit Kingston Fury Black 3600MHZ CL16 / RM1000 X PSU

[Echulion]

I have the same issue started a week ago. Screen randomly goes black while playing Apex Legends. I can still hear some feedback from the game, but only way is the hard reset. After the reset, Adrenaline throws me an incompatible warning and I had to uninstall - reinstall drivers.

So I visited a local computer technician and he tested all he can for a full long day. No result. He said that many people already visiting me with AMD GPU complaints.

Prior to this black screen bs, I was also experiencing flickering, tearing and whatnot. Managed to workaround those, but seriously. As a consumer paying 700$ for your faulty gpu's, I simply do not want to trouble myself with these technical things. I want a plug&play experience.

At this point I am completely done with AMD and their GPU's. I will now gladly pay the price for NVIDIA and will warn anyone about AMD so that they'll stay away from it.