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LauroC322
Journeyman III

PC no crash restart into no video

Hello,

 

While gaming I am having problems with random reboots, no crash/error before it happens since I upgraded my cpu/mobo/ram.

 

PC Specs

AMD Ryzen 9 7900X3D with Arctic Liquid Freezer II 420 A-RGB and Thermal Grizzly Kryonaut Extreme thermal paste. 

Asus Prime X670E-Pro Wifi

Kingston Fury 2x32GB DDR5 6000

ASUS TUF RX 6800XT

beQuiet! Dark Power Pro 13 1600W

NVMe M.2 WD Black SN750 1TB
NVMe M.2 WD Black SN770 2TB

4 HDDs - WDC WD2003FZEX-00SRLA0 2TB, ST2000NM000A 2TB, ST2000NM000A 2TB, MG04ACA100N 1TB


Ran Windows 10 Pro (updated to Win 11 Pro now, but nothing changed, didn't really expect it to) everything up to date, no new updates, everything up to date in device manager (or well no drivers are missing), latest bios version for my MOBO, this has happened on previous 1 or 2 versions also) GPU drivers are up to date, AMD chipset drivers are up to date from what I can tell.
It is random but has happened while playing Baldurs Gate 3, BeamNG, Armored Warfare and maybe something else I can't remember now.

Has not happened with light loads or lighter games. Sequence of events is pretty much like this every time: Playing a game, all of a sudden everything goes black, the pc and screens (no bsod, no errors just instant like off/black) and then pc starts again by itself boots into windows but with no video on screens and white VGA light illuminated on MOBO. I have to hold power button to shut it down, then turn it on again, boot into windows and when I get in I also get the message in popout window "Your hardware settings have changed. Please reboot your computer for these changes to take effect!". Nothing useful in event viewer from what I can tell, just the previous system shutdown was unexpected or whatever.

Settings in bios are pretty much default. I just did the RAM profile and memory context restore so it doesn't do the memory training every time on boot.

I have manually set SOC voltage to 1.1v as I have read somewhere that it can spike on asus boards and they just put in a thing that it shuts it off if it spikes but that has not helped..

Temperatures are fine,

I have done a memtest before, no errors..

GPU worked fine before I upgraded cpu/mobo/ram in my old setup 8700k, rog strix z370-h 4x8gb g.skill ageis 3000.

I had the corsair 750W power supply in the system and I thought it might be reaching its limit with new components and all the peripherals after 6-ish years of use, but now I have a dark power pro 13 1600W still the same thing, could it still be RAM even tho it passed memtest, or is something going on with CPU or MOBO? Or something completely different?

 

What to do?

Thanks

Lauro

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5 Replies
FunkZ
Exemplar

First remove your manual SoC voltage setting. Yes there was an early problem with motherboards overvolting SoC with X3D chips causing damage, but this has long since been fixed via BIOS update. As long as your BIOS version is less than a year old you're fine with default setting.

Second, have you performed the recommended steps for dual-CCD X3D processors to optimize core parking during gaming?

Lastly, have you tried disabling EXPO to see if behavior is the same when modules are run at default 5200MT/s?

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
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LauroC322
Journeyman III

1. Removed manual SoC voltage.

2. From that link I don't if I can do anything else, Win 11 pro latest no updates, bios is latest, chipset driver is the latest, game mode is on, game bar is installed and running, found no new updates, current version installed is 7.124.5142.0.

3. I have not disabled the ram profile, makes it run at 4800 MT/s

After starting BeamNG again and playing it has done it again within like 10 min.

Everything else in bios is default except the led turn off when pc is off and memory context restore but that shouldn't cause this right?

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LauroC322
Journeyman III

Has my previous reply just disappeared? Weird.

But just in case, again.

 

1. I have set it back to auto. Everything is default in bios except memory context restore and leds off when pc off..

2. From that link I don't know what more I can do. Previously W10 Pro latest now W11 Pro latest no updates. I have flashed the newest bios a few days ago for my board 2613, has happened before. I have updated to the newest chipset driver. No difference. Game mode is on, game bar is installed and running should be latest version 7.124.5142.0.

3 I have tried with memory profile disabled, makes it run at 4800 MT/s actually, made no difference.

 

Tried dism restore health, sfc scan, it has found something but it has not helped. Have clean reinstalled gpu and reinstalled chipset drivers. Tried disabling all non windows services and startup programs to do a "clean boot" and started a clean new profile in the game beamng, no difference... Tried unplugging everything out of my usb ports and io only leaving keyboard, mouse, wifi antenna, lan and connected ps4 controller via bluetooth to drive in beam, it took a little longer than usual but it still happened...probably just the randomness of it..

 

Is something wrong with either the cpu or mobo?

One of my friends has a 7600x, not really a one to one with 7900x3d but could be worth to swap for a day or two and try to replicate it at both ends?

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LauroC322
Journeyman III

Also when it restarts itself if I plug my DP into the motherboard, onboard is giving out video, while there is nothing from GPU and VGA light on..could actually try swapping gpus, I have my old 1080TI that I used before so I would need to clean up the drivers first which is fine..

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LauroC322
Journeyman III

I have put in my 1080ti and so far beamng ran fine for like an hour now..and just before I swapped em with 6800xt still in tried playing again and it restarted withing a minute..

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