mlrs

"Thread Stuck in Device Driver" BSOD loop (AMD Radeon R7 M265) !

Discussion created by mlrs on Feb 6, 2019
Latest reply on Nov 14, 2019 by mlrs

kingfish 

 

My Laptop's specs:

 

Dell Inspiron 5547 Core i7, 8GB RAM, 1TB HDD

Dual-Graphics Card : Intel HD 4000 & AMD Radeon R7 M265 2GB

 

 

I am facing continuous/endless loop of BSOD "Thread Stuck In Device Driver" as soon as I enable my AMD GPU driver from "Device Manager", also the system heats up too. 

 

System ran fine for up-to 4 years but unfortunately i got this error after playing ''The Forest'' game by getting a white screen on game launching. 

 

It is worth mentioning here that I also ran hardware diagnostics by pressing F12 key & there is says every thing including Video Card is working fine 

 

Also tried DDU/uninstalling all the AMD display drivers numerous times but problem still persists...Now laptop works fine when i disable the AMD driver 

 

 

Can i install Windows 8.1 to rectify the issue? Any help/suggestions will be appreciated, mates!

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