0 Replies Latest reply on Apr 1, 2018 9:59 AM by kingfish

    Laptop graphics update...How to

    kingfish

      Laptops have different requirements/procedures than desktop computers when updating graphics drivers. It all depends on the processors....either Intel or AMD. 

       

      This guide is separated into laptops with APU/AMD graphics and Intel/AMD graphics:

       

      To find the correct drivers for your laptop, go to this page and use steps 1-5 to manually select the drivers for your computer. Do Not Use  " Automatically detect and install your driver". Download and save to your desktop.

       

      Please note the following:

      All anti-virus/anti-malware/personal firewalls/etc should be disabled during driver download and installation.

      Win10 users should have already prevented Windows from automatically installing graphics drivers using one of these methods....Windows 10 Forums

      The folder C:/AMD ...open it and delete all previous drivers.

      How to use switchable graphics > Configuring Laptop Switchable Graphics on a Windows® Based System

       

       

      For laptops with AMD processors/APU's:

      You do not update the discrete graphics card...you update the APU. This updated driver serves both the integrated and discrete graphics. It is the only driver you install. It is important to know the integrated graphics on some APU's...

      Download and save the correct driver to your desktop:

      Screenshot_1.pngScreenshot_2.png

       

       

      For laptops with Intel/AMD graphics:

       

      1. Download and save to the desktop the correct AMD drivers for your laptop.

       

      Screenshot_3.pngScreenshot_4.png

       

      Automatically Detect and Install Your Driver

      2. The Intel graphics drivers should be the latest offered by Intel Support.

      Use their 'Driver Download Tool' to get the latest version. These must be installed before the AMD drivers.

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      3. Using the computer's 'Uninstall a program' feature, uninstall the AMD drivers:

       

      Screenshot_1 (15).pngScreenshot_1 (21).png

       

      Reboot the laptop.

      4. Install the new AMD drivers.

          Reboot

       

       

      You're done.

      If you have any problems after installing the new drivers, use the Clean Install method.

       

       

       

      Automatically Detect and Install Your Driver

       

      Message was edited :July, 2017