Processors

[killerwife]

Today I upgraded from a 3900X to a 5950X CPU. 4.5 years system worked as intended.

My hardware is as follows:

MSI Meg Ace X570

NVIDIA NVIDIA GeForce RTX 2070 SUPER

HyperX 32 GB KIT 3200 MHz DDR4 CL16 Predator

990 Pro SSD

I flashed bios with latest 7C35v1N, then cycled pc and installed a fresh Windows 11 install.

Whea errors windows crashes without BSOD dumps started popping up, 18 (always CPU ID 0) and 46, either immediately after startup or a bit into working or idling.

Thought I installed wrong driver or smth, flashed windows 11 again. Did not help.

Memdiag came out fully clean. SSD cisk is also fully in order.

Proceeded to fiddle with the bios, finally arrived at XMP enabled (3200 memory, well in spec), LLC Mode 5, Chipset SOC voltage set at 1.15, Typical Idle Power setting, which seemed to yield stability for several hours until I hit 16+ memory and crashed on a 46 again.

I assume turning off the XMP might again help with the stability but that is kneecapping the cpu.

Any suggestions on the next step, does this sound like an RMA (I have a 2 year warranty on it so non issue) or is this a common thing on MSI motherboards with latest bios.

[elstaci]

I went to Kingston RAM website and Input MSI MEG ACE X570 Motherboard then used a filter to show only Kingston Fury 3200Mhz 32GB Kits. This is what showed up. Are any of these Ram Part Numbers the same that you have installed in your Motherboard: https://www.kingston.com/en/memory/search/model/100031/msi-meg-x570-ace-motherboard?speed=3200mt%2Fs...

Here is MSI Support QVL List for RAM MEMORY for the 5000 series AMD Processor. Is your RAM Part Number listed there in either Kingston's or MSI Support lists: https://www.msi.com/Motherboard/MEG-X570-ACE/support#mem

Just eliminating incompatible RAM for your new 5000 series processor. The RAM might be compatible with the 3000 series processors but not compatible with the 5000 series processors. But most likely both list are the same.

[killerwife]

No, however, I cannot find my kit anywhere on the website anymore even when searching with product id: HX432C16PB3K2/32 and if i remember correctly, HyperX had a rebrand recently. So not even sure where I find that info now whether it was compatible at that time. All I remember is that the kit came out right when 3900X launched.

[killerwife]

My motherboard: https://www.msi.com/Motherboard/MEG-X570-ACE/support#mem has supported ram listed in it HX432C16PB3K2/32 I found it there now. Which confirms pretty much that it worked with the old cpu.

[elstaci]

Great, Why don't you open up a AMD SUPPORT - WARRANTY ticket and let them know about your WHEA errors with your new processors but not with your old processors. If it is due to some incompatible hardware or the processor itself. Maybe they can determine if you need to RMA your new processor to be checked or not from here: https://www.amd.com/en/forms/contact-us/support.html

NOTE: WHEA could be hardware or software related.

[killerwife · Accepted solution]

Issue resolved. As I had feared, was a CPU problem. RMAed a cpu, instantly got cashback, then purchased another one, runs immediately with xmp enabled like a charm.