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LogicApe
Adept I

Ryzen 3400g Crashes when adding additional 8gb RAM

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First off, apologies if this is the wrong location for this. New to the forum and don't usually post on them...

Specs:

  • Ryzen 5 3400g
  • Corsair Value Select 8gb 2400mhz
  • CiT 500w PSU (originally a 240w Xenta PSU which came with the PC)
  • Asus Prime A320-K
  • SG Barracuda 240gb SSD

As stated in subject, every time I add another stick of RAM (8GB) to my PC it begins to crash constantly whilst trying to run games (any game and no matter what graphics settings I use). The new stick of ram is identical, save for the model number having a couple of extra letters on the part number. CMV8GX4M1A2400C16 and CMV8GX4M1A2400C16N2. Both have the same frequency, die, timings everything. Like I said, identical.

The errors I get are all over the place. Reboot loops, green screen, BSOD, driver time-out errors but this only happens when I add the 2nd stick of ram.

I've tried everything I can think of and some advice from the lovely people over on GTribe;

  • Tested each stick individually (both are working fine)
  • reset cmos
  • have the most recent BIOS update
  • reverted graphics drivers then updated to most recent.
  • Set the frequency 2133mhz (which seemed to work for a few days but has begun again)
  • Installed extra fans (incase it was a cooling issue)
  • upgraded the PSU from the Xenta 240w to the CiT 500w (thought it could be a power issue)
  • Ensured everything is connected to the motherboard correctly (seems like hundreds of times at this point)
  • Monitored CPU temp (33-38 idle, mid 40's under load)
  • Rewired the entire system (came pre-built and all cables were bundled over the CPU Cooler)

I've probably tried a few other things but at this point I can't remember. This has been going on since the 15th Feb.

For reference here's a link to the PC;

https://www.ebuyer.com/990835-xenta-mt-ryzen-5-3400g-8gb-ram-240gb-ssd-no-os-desktop-pc-xr-d5166

 

Command Prompt 

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I'm at a loss as to how to fix the issue as I can not figure out what the cause is. I'm wanting to upgrade this week (mobo, ram and case) but if this is an issue with the 3400G I really don't want to waste the money!

*As I'm typing this all up I've just noticed according to CPUZ, the frequency is only 1200mhz (could this be the issue?).

Any help would be greatly appreciated!!

 

 

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1 Solution

Accepted Solutions
kurdtnz
Adept III

Re: Ryzen 3400g Crashes when adding additional 8gb RAM

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Two mixed sticks of RAM are not guaranteed to work together. Ryzen's have always been fickle when it comes to RAM. Best would be to buy a dual pair of sticks that are also on your motherboards QVL list.

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4 Replies
kurdtnz
Adept III

Re: Ryzen 3400g Crashes when adding additional 8gb RAM

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Two mixed sticks of RAM are not guaranteed to work together. Ryzen's have always been fickle when it comes to RAM. Best would be to buy a dual pair of sticks that are also on your motherboards QVL list.

View solution in original post

LogicApe
Adept I

Re: Ryzen 3400g Crashes when adding additional 8gb RAM

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I'll be giving that a try on Friday. Thanks for the reply!

kurdtnz
Adept III

Re: Ryzen 3400g Crashes when adding additional 8gb RAM

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I would also look into some slightly faster RAM, 3200Mhz works well when you enable XMP,just make sure it's on the QVL list. 

LogicApe
Adept I

Re: Ryzen 3400g Crashes when adding additional 8gb RAM

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Hey, just thought I'd update.

 

So Looks like it was a combo of the RAM and potentially the Mobo. Despite being latest BIOS, there's no support on the website for 3rd Gen Ryzen.

I went ahead and got 2x 8gb 3200mhz HperX Furys and upgraded the Mobo to an MSI A520m Vector Wifi.

Solved it all haha. Thanks for your reply and help