PC Processors

[Charliechan]

I purchased my CPU from Amazon in Jan this year.  Also a 7900 XFX,  Gigabyte B650 Aorus Elite AX ICE, 32GB of ram, 2TB SSID.  System has worked and has only shut down on its own 4 times.  Last Wed. System shut down and will not boot.  I get two red lights on the motherboard, one for CPU, second for DRAM.  I tried resetting CMOS,  resetting Bios, changing RAM, even purchased new motherboard and plugged CPU into new MB.  Results the same.  I do not overclock and use the system in normal mode.  I think your CPU got too hot and destroyed my computer.  I’m not a happy camper.  Would you test the bad CPU?

Chan. 
cglofland@gmail.com

[FunkZ]

If a system is shutting down on its own, that's a hint there's something wrong. If you purchased the system as a whole then open a support ticket with the PC builder. If you built the system yourself did you install adequate cooling and monitor temperatures, since you believe the CPU got too hot?

[Charliechan]

Yes radiator with 9 fans 6 in 3 out. Monitor all temps and did not over clock.  Been a great, fast machine, i build my own.  I had just completed morning power up and the system went south.  I purchased a new 7800X3D it arrived yesterday, new motherboard also, gigabyte B650 ax.   Assembly this AM, it’s up and running again.  The other system got too hot and ive read many, many conversations from others with heat issue.   I like the 7800X3D but this will my last AMD product if heat gets this one.  Im retired, money is in short supply.  I dont expect AMD to do anything about the problem and us unlucky ones will bite the bullet.

have a blessed day

Chan