According to the Thermaltake website, that RAM should be compatible with the X570 chipset and the Intel XMP 2.0 profile. Your specific motherboard is not listed on their site however. Personally, I would install the latest BIOS update for your motherboard (7C37v1K, dated Feb 2023) and see if that addresses your problem. Running at the default speed might not be the end of the world anyhow, in terms of realized performance.
As Albert Einstein said, "I could have done so much more with a Big Al's Computer!".