you are lucky, amd has been jerking me around requesting same pics over and over again and gone so far as to make some false claims. called again a coulple days ago and tech support suggested i put in a new claim send my pics in claim and see what happens, at this point my first amd purchase is also going to be my last, my cpu went out shortly before christmas and i had to wait til 5 jan to even submit claim because they had their system down for maintenance with NO backup option to submit claim, it is now the 27th and i havent even been able to get my rma out of a review stage. my cpu only only 3 months and for teh record was NEVER overclocked, while i have several intel systems 980x, core 2 quad, core 2 duo as well as some way old pentium d, and pentium 3 systems in storage that wall all still fire up and give me NO trouble but my first amd cpu failed in 3 months. side note: every pc or laptop i have been asked to look at and fix over teh course of the past 3 years have all been amd based, only time i see an intel unit is when someone wants backup their hard drive to install an ssd. it is also imprtant to note that teh bbb rating on amd is F, 58% negative on trusted pilot and a slew of complaints on forums for premature failures, overheating, and gpu throttling ( most recents are the slew of 7900xtx throttling but there are lots pertaining to other gpus and amd cpus and apus as well).
