PC Processors

[usmc_1811]

I have a system with:

• AMD Ryzen 9 5900X 12-core, 24-Thread Unlocked Desktop Processor
• ASUS ROG Strix B550-F Gaming (WiFi 6) AMD AM4 Zen 3 Ryzen 5000 & 3rd Gen Ryzen ATX Gaming Motherboard (PCIe 4.0, 2.5Gb LAN, BIOS Flashback, HDMI 2.1,
• LSI Logic LSI LSI00415 MegaRAID SAS 9361-4i 4-Port 12Gb/s SAS+SATA PCI-Express 3.0 Low Profile RAID Controller, Single LSI Logic
• Crucial MX500 500GB 3D NAND SATA 2.5 Inch Internal SSD, up to 560MB/s - CT500MX500SSD1
• CORSAIR RM1000x Fully Modular ATX Power Supply - 80 PLUS Gold - Low-Noise Fan - Zero RPM - Black
• Corsair Hydro Series H100i PRO RGB AIO Liquid CPU Cooler, 240mm, Dual ML120 PWM Fans, Intel 115x/2066, AMD AM4
• G.Skill TridentZ RGB Series - DDR4-64 GB: 4 x 16 GB - DIMM 288-PIN
• Gigabyte GV-N1030OC-2GI Nvidia GeForce GT 1030 OC 2G Graphics Card

After updating to Windows 11 24H2, I have had some odd issues with the system just freezing up.

The system has been in service and running for several years until this issue. So, I decided to reinstall the system.

Unfortunately, I am unable to reinstall using 24H2. Just after signing in to Microsoft to get the license info, the system freezes up. The spinning circle stops spinning and the mouse pointer no longer moves.

I have:

• disabled CBP and PBO.
• increased the DRAM voltage by 0.05V to 1.25V.
• updated the firmware on the motherboard to the latest and had it checked by ASUS (returned for service - no problems found).
• updated the storage controller firmware and rebuilt the virtual disk configuration.
• updated the firmware on the disks.
• gone to a minimal config - 1 stick of memory, built in SATA controller to a single SSD, and graphics card.
• swapped out the graphics adapter, swapped out the H100i with the AMD fan cooler that come with the CPU.
• installed the newest available storage driver when installing Windows as well at the latest mother board adapters.

I still get the same thing.  The fact that the circle quits spinning and the mouse pointer is not moving any more makes me think that the software is not servicing interrupts any longer.

I always get to approximately the same place in the installation when it freezes up. It is during/after I login to my Microsoft account and before it completes installing that it hangs.

I have also tried the 23H2 install image (Win11_23H2_English_x64v2.iso) and I get the same results. I do not see any stand alone AMD Diagnostics I can use to test the processor (They all seem to require windows to be installed).

Does anyone have any ideas about how to debug this installation issue and determine what driver I am having issues with or what is happening?

[crspears]

try disabling resizable bar

[FunkZ]

If I'm reading correctly it is not having an issue during the initial install process, all the operating system files and hardware drivers are copied and loaded, and after a restart when it goes to launch Windows activation is when it freezes?

What is the Internet connection? Is it using WiFi or wired Ethernet? Have you tried skipping the network setup and activation process and just allow it to boot to Windows under trial license?

[usmc_1811]

The network connection is a hardwire connection. Testing with a good desktop system on that exact port get me 800Gbs down and 750Gbs upload   using speedtest.net.

Keyboard and mouse are USB connected (brand new batteries in both) and work fine, including the reboot into firmware. 

The new releases of the Windows makes a network connection mandatory. I have used the method of changing the registry once we get to this part of the install and not have it require a network connection. Still hangs.  

I should add that this system has been running windows 11 pro for about 1 1/2 years. Because I have swapped out almost all of the hardware at some point, I am a bit stumped. I will cross post to a windows 11 forum and see if anyone there has any ideas. 

[FunkZ]

You can easily bypass that, here's a Microsoft article on how.

https://answers.microsoft.com/en-us/windows/forum/all/how-do-i-set-up-windows-11-without-internet/e3...

I'm not suggesting there's something wrong with your Internet connection, if it always hangs during this activation phase I'm suggesting to bypass it and see if the install finishes without it.

[usmc_1811]

That will be my next thing to try next week. I am also replacing the keyboard/mouse. Then the only thing that I have not replaced/swapped out is the CPU. 

[elstaci]

During Windows 11 installation I would delete all partitions on your Windows drive or use DiskPart under Command Prompt using the Windows Installation Flashdrive: https://www.digitalcitizen.life/how-start-command-prompt-when-windows-doesnt-boot/

Here is how to use MS DiskPart: https://learn.microsoft.com/en-us/windows-server/administration/windows-commands/diskpart

NOTE: Cleaning your Windows drive of all partitions will get rid of any left over fragments from your previous Windows installation that could be causing conflict.

Once, using Diskpart, you completely clean your Windows drive now try to use your Windows 11 Installation Flashdrive to install Windows 11 again. 

Make sure you reset your BIOS back to its default using CMOS CLEAR to erase any previous Windows 11 settings.

Also make sure you have the latest Motherboard BIOS installed from here: https://rog.asus.com/us/motherboards/rog-strix/rog-strix-b550-f-gaming-wi-fi-model/helpdesk_bios/