PC Graphics

[Ventriss]

After recently installing an AMD Radeon RX 6650 XT, the card intermittently stops working and gives me a black screen if I leave it turned on and idle for an hour or so. The monitor shows that it’s getting no signal from the DisplayPort input. I can tell that the system is alive and not hung, e.g., streaming music keeps playing, etc. Nothing restores the card output besides a reboot. When this happens, the PC is always idle/unattended. When I manually set it to sleep (e.g. overnight) it resumes the next day with no problem.

• Win power plan is set to never go to sleep.
• Tried uninstalling & reinstalling the driver with no luck.
• Driver version is 31.0.22011.4008. I have only the driver installed, not the utilities.
• Device Manager shows no issues or conflicts that I can see.
• Using Win 10 Pro 22H2.
• Mobo: Asus Z-690 Plus, CPU i5-12600K, RAM 32GB.
• Before the card arrived I was using onboard graphics for over a month with no glitches, on the same build.

I think other community members have reported similar behavior?

[ThreeDee]

Always list your power supply make and model when listing your PC specs, lol .. 

[Ventriss]

It's not the PSU lol ..

[radguy88]

Make sure you try a different display cable or adapter if you're using one. Also eliminate the monitor if you can by trying another one.

[Ventriss]

Thanks. Swapped out cable and monitor but got the same issue. When I researched deeper I learned about the bug in AMD software affecting this card series. Hoping that future versions will address although AMD hasn't fixed it over multiple releases

[ulieq]

turn off sleep.  6650 is not compatible until a driver fix is released

[Ventriss]

Sleep was already turned off. (Power & Sleep settings > Sleep > Never)  Is there a setting somewhere else that also needs to be made?

[Ventreeche]

Ok man, IS that thd last version of your drivers ? If yes, i'v got the same prob, and i didnt find any solution, i just wait the next version of AMD drivers... Sad