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PC Graphics

lennarth34
Adept I

red devil 7800 XT keeps rebooting

Hi

I upgraded from Rx580 to a 7800 xt about a month ago and since then, it reboots randomly a couple a times a day. If i play games or watch youtube it reboots.

At the time I got a 850W power supply and a rysen 7 3700x, so I upgraded my entire pc setup, with ryzen 7 7800x3d, 32Gb ddr5, and 1000W corsair. 

The problem is that the pc still reboots, I have the 23.11.1 AMD driver installed, and all settings are default so no overclocking.

Can someone explain why?

 

16 Replies
sami96
Journeyman III

Hi,

I am sami and I am new here, whenever I try to post my issue in discussion, it says add labels at the end. Kindly inform me what are labels OR what labels I should add. Thanks! 

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Anonymous
Not applicable

What do sys and app event logs say?

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Only failure I found was unknown and was related to Firefox services. 

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lennarth34
Adept I

I found following error in app & event manager, translated from danish.

"The system has rebooted without properly shutting down first. This error can be caused by the system becoming unresponsive, crashing, or power loss unexpectedly."

Uden titel.jpg

Anonymous
Not applicable

No error logs prior to rebooting points to it being a hardware issue.

I assume you have tried the easy stuff, like re-seating your GPU and memory.

Can you try swapping your new power-supply with your old one?

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Interesting, I got the same error as you. Got 7 of these since mid-september. All in Cyberpunk 2077.

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Isendyl
Adept II

Do you have a dual monitor and if yes are they DP/HDMI ?

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No i have one Screen and using DisplayPort 

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lennarth34
Adept I

I have uninstalled all display drivers and installed driver only without adrenalin software. No reboots all Yesterday. So far so god.

Hope your solution works cause im going crazy with this gpu

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kaiji
Adept I

wdym just adrenalin software? here?

kaiji_0-1699385164906.png

 

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Did not work, pc crashed today. Sorry I was really hoping for a solution.

Robotpotato
Journeyman III

Have you tried underclocking?

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I don’t accept underclocking a brand new card, as a solution.  M

DW it also doesnt work. My GPU was overclocked by stock, I underclocked and the problem appeared again anyways lol

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lennarth34
Adept I

After some troubleshooting I found that before every reboot the event manager gives following warning” reset to device /device/raidport1” do anybody knows what it means?  

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