PC Graphics

[lennarth34]

Hi

I upgraded from Rx580 to a 7800 xt about a month ago and since then, it reboots randomly a couple a times a day. If i play games or watch youtube it reboots.

At the time I got a 850W power supply and a rysen 7 3700x, so I upgraded my entire pc setup, with ryzen 7 7800x3d, 32Gb ddr5, and 1000W corsair. 

The problem is that the pc still reboots, I have the 23.11.1 AMD driver installed, and all settings are default so no overclocking.

Can someone explain why?

[sami96]

Hi,

I am sami and I am new here, whenever I try to post my issue in discussion, it says add labels at the end. Kindly inform me what are labels OR what labels I should add. Thanks! 

[Anonymous]

What do sys and app event logs say?

[lennarth34]

Only failure I found was unknown and was related to Firefox services. 

[lennarth34]

I found following error in app & event manager, translated from danish.

"The system has rebooted without properly shutting down first. This error can be caused by the system becoming unresponsive, crashing, or power loss unexpectedly."

[Anonymous]

No error logs prior to rebooting points to it being a hardware issue.

I assume you have tried the easy stuff, like re-seating your GPU and memory.

Can you try swapping your new power-supply with your old one?

[AntoinePL]

Interesting, I got the same error as you. Got 7 of these since mid-september. All in Cyberpunk 2077.

[Isendyl]

Do you have a dual monitor and if yes are they DP/HDMI ?

[lennarth34]

No i have one Screen and using DisplayPort 

[lennarth34]

I have uninstalled all display drivers and installed driver only without adrenalin software. No reboots all Yesterday. So far so god.

[kaiji]

Hope your solution works cause im going crazy with this gpu

[kaiji]

wdym just adrenalin software? here?

[lennarth34]

Did not work, pc crashed today. Sorry I was really hoping for a solution.

[Robotpotato]

Have you tried underclocking?

[lennarth34]

I don’t accept underclocking a brand new card, as a solution.  M

[Zapraxius]

DW it also doesnt work. My GPU was overclocked by stock, I underclocked and the problem appeared again anyways lol

[lennarth34]

After some troubleshooting I found that before every reboot the event manager gives following warning” reset to device /device/raidport1” do anybody knows what it means?