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voornaamenachternaam
Journeyman III

Attestation not supported Windows 11 Pro Ryzen 7 3700X

Hi Everyone,

 

Motherboard: MSI B550-A PRO
CPU: AMD Ryzen 7 3700X

 

My PC runs on Windows 11 Pro, but under 'Security processor details,' it states: "Attestation: Not supported."

 

I tried the following to resolve this issue, but without success:
- Installing the latest Windows updates and drivers, including the most recent version of the BIOS (version 7C56vAJ1) and chipset (AMD Chipset Driver 6.10.22.027) from my motherboard manufacturer's website.
- In the BIOS: enabling and disabling secure boot, clearing the TPM, enabling and disabling TPM, and rebooting in between.
- Clearing the TPM via 'TPM.msc.'
- Reinstalling Windows after performing all the above steps.

 

I did not buy a TPM module.


After extensive online research, I discovered that one (or more) certificates related to the TPM are missing, likely the "EK cert" or similar. I read that this might be related to the fTPM of my processor.

 

Could you please hele resolve this issue?

 

Please see below for more information

 

I look forward to your response.

 

Comand Windows Powershell: Get-TPMEndorsementKeyInfo

IsPresent                : True

PublicKey                : System.Security.Cryptography.AsnEncodedData

PublicKeyHash            :

ManufacturerCertificates : {}

AdditionalCertificates   : {}

 

tpmdiagnostics.exe getdeviceinformation:

 -TPM Present: Yes

 -TPM Version: 2.0

 -TPM Manufacturer ID: AMD

 -TPM Manufacturer Full Name: AMD

 -TPM Manufacturer Version: 3.92.0.5

 -TPM Vendor Id: AMD

 -PPI Version: 1.3

 -Is Initialized: True

 -Ready For Storage: True

 -Ready For Attestation: False

 -Information Flags: 0x00000002

 -Is Capable For Attestation: False

 -Clear Needed To Recover: False

 -Clear Possible: True

 -TPM Has Vulnerable FW: False

 -PCR7 Binding State: Binding Not Possible

 -Maintenance Task Complete: True

 -TPM Spec Version: 1.38

 -TPM Errata Date: Friday, March 02, 2018

 -PC Client Version: 1.05

 -Is Locked Out: False

 

screenshot.png

 

devices.png

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4 Replies
ardankyaosen
Miniboss

It's possible your TPM isn't in Standard Mode.  Does this video help?

https://youtu.be/puOzgbG1T8Y

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Thank you for your reply.

 

This problem concerns the TPM Attestation function. Secure Boot is working just fine.

 

Changing the secure boot-settings in the BIOS did not solve this problem.

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You might want to try asking at https://www.elevenforum.com/ 

Someone there may be able to help with troubleshooting the issue as i have seen the same reports from some Intel users.

 

 

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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voornaamenachternaam
Journeyman III

Thank you. I tried but there was no usefull solution.

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