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PC Graphics

lucy2
Journeyman III
‎11-27-2020 02:31 AM

5700xt black screen, then restart

I've had my 5700xt for about a week now and it usually black screens my pc, then restarts about once a day. I've owned an rx 570 before and never had these issues. Is it a software problem? I'm running the latest version of graphics drivers.

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2 Replies
RPX100
Miniboss
‎11-27-2020 02:47 AM

Which model (brand and full name) of the 5700 XT do you have?

 

look here for some recent tips:

https://community.amd.com/t5/graphics/power-color-rx-5700-xt-red-devil-black-screen-leading-to-syste...

--- [ CPU: Ryzen 7 3800XT | GPU: ASRock RX 5700XT Challenger Pro 8GB | driver: 24.1.1 ]
--- [ MB: MSI B550-A Pro AGESA 1.2.0.7 | RAM: 2x 16GB 3600-CL16 | chipset: 6.01.25.342 ]
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RPX100
In response to RPX100
Miniboss
‎12-03-2020 09:10 AM

@lucy2 did you replace the card or do you still use it?

 

I recently started testing the driver issues on my own (new) RX 5700 XT.

 

the only thing that worked to prevent crashes:

is the 5700 XT stable now? - reset to driver defaults (link to other topic)

 

--- [ CPU: Ryzen 7 3800XT | GPU: ASRock RX 5700XT Challenger Pro 8GB | driver: 24.1.1 ]
--- [ MB: MSI B550-A Pro AGESA 1.2.0.7 | RAM: 2x 16GB 3600-CL16 | chipset: 6.01.25.342 ]
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