PC Drivers & Software

[n_rcis]

 

Hello,

Yesterday I tried booting my PC but was met with a BSOD saying rcbottom.sys (which is an AMD RAID Driver as far as I’m aware). I have tried reinstalling Windows, sfc /scannow, DISM checks etc but nothing has fixed it. I’ve also tried changing the RAID controller in the BIOS but that didn’t help either. 

I have 2 Corsair MP600 1TB SSDs in RAID0 and a Ryzen 5 5600X with an Aorus X570 Pro motherboard with BIOS version f37g. 

Does anyone know the cause or how to fix this? Thank you.

[LynxMKC]

I have been having the same issues, and tried similar options. Have you been able to enter into safe mode and maybe reinstall some drivers through USB? I cannot enter safe mode at all and was wondering if it was possible to do so. RAID is very clearly the issue, since this happened to me immediately after installing new RAID software and now i can not boot into windows at all. I do hope someone is able to officially help though, best of luck.

[n_rcis]

hi,

i also could not boot into safe mode. i tried finding the exact driver and installing multiple versions through the command prompt in windows recovery mode with a usb but that didn't work. the only solution i found was to remove the RAID array and reinstall windows (be careful when you split the RAID drives as you'll lose the data).

sorry to disappoint

[LynxMKC · Accepted solution]

i was digging through this issue a bit more, and i found that i was able to use a windows usb to enter the installation screen and install the recquired raid drivers. for me i needed NvME_CC, and installed in the order of rcbottom, rcraid, then rcCfg. i stopped having BSOD regarding system thread exception, and rcbottom but im still running into some issues so im not out of the woods yet. 

https://www.amd.com/content/dam/amd/en/documents/processor-tech-docs/user-guides/56268_1_11.pdf 

this link should let you know which specific drivers to install depending on what model of CPU you have i believe. i use AM4 5000 series. it sounds like you have things roughly sorted out though which is great.

[n_rcis]

i went through that document myself when i was looking for how to fix it, but i skimmed over it. i wish i could have found your reply back then!

[sticksel]

Hello from germany. - I also ran into major issues with AMD Raid rcbottom.sys causing blue screens all the time since i updated my machine to Windows 11 24H2 (inplace). - I have to reboot my computer multiple times before i am able to do anything on it, because it nearly freezes every time after a clean bootup, e.g. it does not open task manager or windows explorer, it does not open a browser, it does not show windows UAC prompts and so on.- I have latest drivers for everything (specially AMD RAID drivers), latest BIOS, but BSOD problems stating "DRIVER_POWER_STATE_FAILURE" from rcbottom.sys keeps going on.

Before, with windows 11 23H2, my computer worked like a charm (but i know the rcbottom.sys issues from the past, because i already had identical problems with rcbottom.sys causing BSODs on windows 10. In the past, my solution for windows 10 in the first months was opening the "AMD RAIDxpert 2" tool every time after bootup and keep it open in the background, because as long as the tool was running there was never a blue screen. - But updates of the AMD raid drivers/windows 10 had fixed the BSOD problem for me, in that time. - Now with latest Windows 11 24H2 the bluescreen problems is there again, and open upo the AMD RAIDxpert 2 does not help anymore. - So i did a rollback to Windows 11 23H2, which was the only solution that really helped me here.

My config:

Asus X670E-I Gaming Wifi with latest BIOS, AMD Ryzen 7 7800X3D, 64GB RAM, Corsair MP600 PRO 2TB; Corsair MP510 2TB; AMD RAID 1: 2x 12TB Seagate Ironwolf Pro

[athinar]

My problem starts with installing Windows 11 24H2, and the Blue Screen reports the issue is the RCBottom.sys

I had to fail back to 23H2 to get into Windows 11

So my issue is not fixed

Windows 11 24H2 breaks RCBottom.sys or something

OS Name Microsoft Windows 11 Pro
Version 10.0.22631 Build 22631
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name XXXXXXX-PC
System Manufacturer ASUS
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor AMD Ryzen 5 5600X 6-Core Processor, 3701 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 5013, 3/22/2024
SMBIOS Version 3.3
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product TUF GAMING X570-PRO (WI-FI)
BaseBoard Version Rev X.0x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume4
Locale United States
Hardware Abstraction Layer Version = "10.0.22621.2506"
User Name XZXXXXXX-PC\CXXXXXXXX
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.9 GB
Available Physical Memory 56.4 GB
Total Virtual Memory 73.4 GB
Available Virtual Memory 63.9 GB
Page File Space 9.50 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Windows Defender Application Control policy Enforced
Windows Defender Application Control user mode policy Off
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

[athinar]

Fix it, Replaced the Windows 11 machine with a working Commodore 128D, at least it is working