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PC Drivers & Software

Pittoi_Pittoi178
Journeyman III

Random black screens/freezing issue

My laptop was working fine throughout years of usage until for some unknown reason my display would start glitching up a bit and then it randomly freeze or black screen with no audio playing. Even if I didn't open any program or on idle it would still do it. It'll also do it on signup as well. I did notice there was a triangle error next to the display adapter, but even if I updated my driver from the site, that would still do nothing. I tried the DDU method, but still nothing. Another weird thing is that when I shut down the laptop the power light and fan would still be on unless I pressed the power button (Only happens on the GPU that causes the problem). The only thing I can do is switch to "Microsoft basic display" to use my laptop. Can anyone help with this? It's getting annoying...

Also, I don't get why it says the driver is working properly when I'm still getting the error.

 

My HP laptop build:

OS: Windows 11

CPU: AMD Ryzen 3 3200U with Radeon graphic mobile Gfx

Memory: 8192MB RAM

Integrated GPU: Radeon(TM) Vega 3 graphics

 

 

 

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