PC Drivers & Software

[TheBeaconCrafter]

Hello Guys,

I'm a young person from Germany, so please excuse my bad english.

PROBELM 1:

I recently tried to use the AMD Eyefinity Mode because I saw a video about it on YouTube. I searched and searched but I couldn't find the option. I also asked in some german PC-Forums, but nobody could help me. I hope you can The option just isn't showing up!

PROBLEM 2:

Since I have my PC my screen goes black from time to time (about every 30 minutes) and every aplication crashes. Sometimes also Blackscreen. I don't know why this happens. Especially for me as a gamer this is really annoying. After the blackscreen the AMD Bugreport Tool notifys me that my PC had a Drivertimeout. What do I have to do to fix this?

PC-Details

CPU: AMD Ryzen 5 3400G with Radeon vega Graphics

GPU: AMD Radeon RX Vega 11 Graphics

Software-Details

AMD Radeon Software Version: (Optional Installation) 21.3.3

Driver-Version: 20.50.03.01-210310a-365057E-RadeonSoftwareAdrenalin2020

Operatingsystem-Details

Name: Microsoft Windows 10 Pro

Version: 10.0.19042 Build 19042

Systemtype: x64 based PC

Baseboard-Manufacturer: ASUSTeK COMPUTER INC.

Baseboard-Product: PRIME A320M-K

The PC is a Desktop PC - so no Laptop!

If you have any questions about the PC feel free to ask.

Please help me!

Greetings

TheBeaconCrafter

[lyme]

What is the rating of your psu, and how old is it?

[TheBeaconCrafter]

Maybe about a year old. I'll check for the rating, wait a minute

[TheBeaconCrafter]

  Here are the BIOS settings

[Ray_AMD]

Please DO NOT open multiple posts on the same issue.

[TheBeaconCrafter]

Okay. Im not going to open any more posts. Body nobody wants to help me.

[TheBeaconCrafter]

Can you help me?

[lyme]

Starting from the start.

1) If you are overclocking, set it back to normal.

2) Make sure you have at least a 500w psu.

3) Apply all the windows updates

4) Update your motherboard to the latest bios.

5) If you are using any overclocking utilities, turn them off.

6) Reinstall your graphics drivers, using the "clean" install method included in the graphics drivers.

7) Try using a different cable from your video card to the screen.

Try your video card in someone else's computer. If it does the same thing, you card is the issue.

9) Try your monitor on a different video card.

10) Try your pc with a different video card.

Once you've done all that, report back.

Thanks.

[goodplay]

It might help if you list the make/model of monitors and cables (and/or adaptors) being used, for someone to offer assistance.

[TheBeaconCrafter · Accepted solution]

So, basically for people who need a solution to this thema: My RAM was broken. Therefore I bought a new one. It works perfectly now. Thank you for all your replys!