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PC Drivers & Software

Yung1144
Journeyman III

Can't download the drivers for the AMD Chipset

Hi guys, recently I wanted to download the drivers from the Armoury Crate software, I managed to install almost everything except the drivers for the AMD Chipset and I got this message " Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action GetDeviceId script error -2147024894, WshShell.Re... "

I am really not competent to solve this kind of problem that's why I ask for your help please

My PC specs 

- Ryzen 7 7800x3D
- Asus ROG Strix B650E-F Gaming WIFI II
- RTX 4070
- Asus ROG Strix 850W Gold Aura Edition

Yung1144_0-1727811733113.pngYung1144_1-1727811947861.png

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4 Replies

You would need to contact asus support or post on their forum for help with their specific chipset driver.

That version is most probably modified from a regular version supplied by amd.

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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FunkZ
Grandmaster

You can try the AMD driver instead of the ASUS provided one.

The AMD version is newer anyway, 6.07.22.037

https://www.amd.com/en/support/downloads/drivers.html/chipsets/am5/b650e.html

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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Hi, I downloaded the file but unfortunately I have this message
" Unable to install AMD chipset drivers

The system configuration is not compatible with installing RAID drivers or applications "

and " A system update is required to complete the installation "

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Seems there could be several reasons for the error. You could try some of the workarounds suggested in this Reddit post.

https://www.reddit.com/r/AMDHelp/comments/mbbutp/amd_chipset_update_error_system_update_is_required/

Install with Admin privileges.

Uninstall and run cleanup, then reinstall.

Change Regional format to English.

Reinstall Windows.

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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