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PC Drivers & Software

wangfire42
Journeyman III

AMD STOREMI AND win update

Yesterday i upgraded my windows from 10 to 11.
I had an installed SSD+HDD in storemi bundle.
After this Storemi program has uninstalled and i cant it install and manage because of this [pic1]

wangfire42_0-1724264326179.png

And i cant see my m2 SSD in disk manager with AIDA64 and Windows. But i can see it with UEFI. How to be?

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6 Replies
msigaming
Adept I

use it hwinfo for that

WD404LAIF
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For what? Hwinfo the same program to see components. My problem is unability to manage my Storemi-disks because it cant install.
1. I need to remove storemi from system properly to reinstall it.
2. I need to install it through that restrictions on picture in topic

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FunkZ
Grandmaster

If the SSD drive shows up in BIOS but not in Windows Disk Manager or Device Manager that's probably why StoreMI can't see it either and giving that error.

Did you make any BIOS changes for the upgrade to Win11 such as CSM support?

Have you tried diskpart.exe ?

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
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Not that familiar to STOREMI but did find AMD SUPPORT "STOREMI" PDF to view on online or download. It does mention how to install and uninstall STOREMI: https://www.amd.com/system/files/documents/storemi-user-guide.pdf

 

Screenshot 2024-09-05 163731.png

But looks like it is out-dated so not sure if this would apply to your STOREMI version or not.

 

Note: Here is AMD SUPPORT Webpage for STOREMI: https://www.amd.com/en/products/software/storemi.html

 

From above webpage Compatibility CHIPSETs:

Screenshot 2024-09-05 164305.png

Does you PC meets the above System Requirements?

 

NOTE: you can open a AMD SUPPORT ticket and asked them for help from here: https://www.amd.com/en/forms/contact-us/support.html

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Hi. Thanks for help but:
Your answer isn't acceptable, cause if I haven't the program after upgrading windows -> i haven't uninstaller. That means i haven't it in windows menu.

I used it before and that means i have PC above System Requirements.

I solved my problem : I deleted Storemi-linked devices in Device Manager like Storemi Controller and Storemi Bottom devices etc. manually

wangfire42_0-1725894909637.png

I noticed back my NVME SSD after reboot, but now i cant reinstall storemi anyway cause its writes me that i havent NVME ssd or HDD...Strange, but now i have the SSD at least

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No problem, but I was just going by your vague OP question, which I found to be unacceptable myself,  that didn't include very much details including your PC information or troubleshooting you did.

 

So I just answered with some basic information about StoreMI  since you didn't even mention your previous version of StoreMI and whether it was an updated version you were trying to install.

 

Good luck and take care.

 

 

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