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PC Drivers & Software

rswiders
Adept I

AMD Installer cannot continue due to an unsupported Operating System - Windows 1703

My system recently crashed (lost the system drive) and am forced into a fresh install of Windows. Since Windows 7 is EOL, I installed Windows 10 Pro (MB: Rog Rampage VI Extreme Encode, Graphics: PowerColor AXRX 570 4GBD5-3DHD/OC Red Dragon Radeon Graphic Card).

 

I am trying to run this graphics card setup and it comes back with an error (Error 184 - AMD Installer cannot continue due to an unsupported Operating System). Why? Is the Pro addition not supported?

 

PS: This MB, Graphics Card worked flawlessly under Windows 7 Enterprise.

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1 Solution

Determined the issue, it is all based on OS Build Number.

 

Even though it is not explicitly specified, the 2019 version allowed an OS Build of 1703. The 2020/2021 versions require a more recent OS Build. I don't know the specific build required, but after finally getting windows update to offer and update a feature update to build 20H2, the 2020 versions of the drivers installed.

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What build version/year is OS (not 32 bit ?) ?

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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en_windows_10_multiple_editions_version_1703_updated_march_2017_x64_dvd_10189288

 

Only this installs:

Win10-64Bit-Radeon-Software-Adrenalin-2019-Edition-19.8.1-Aug12

 

The three newer versions all fail with the installer saying a non-supported OS.

Determined the issue, it is all based on OS Build Number.

 

Even though it is not explicitly specified, the 2019 version allowed an OS Build of 1703. The 2020/2021 versions require a more recent OS Build. I don't know the specific build required, but after finally getting windows update to offer and update a feature update to build 20H2, the 2020 versions of the drivers installed.

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