PC Building

[abhi1074]

My pc has a black screen issue after it goes to sleep or after the screen turn-off. Of course the pc is awake because sometimes I was open YouTube and can still use the keyboard to play the video and the sound comes out like normal and the RGB-light is working.

[FunkZ · Accepted solution]

This problem occurred in some of the older Adrenalin series drivers. As a work around, some users reported that disabling ULPS (Ultra Low Power State) prevented the issue from happening. It has been since resolved in later Adrenalin versions.

https://community.amd.com/t5/pc-drivers-software/monitor-fails-to-resume-from-sleep-s3-mode-with-23-...

Have you tried updating your graphics driver? What version do you have now?

[FunkZ · Accepted solution]

This problem occurred in some of the older Adrenalin series drivers. As a work around, some users reported that disabling ULPS (Ultra Low Power State) prevented the issue from happening. It has been since resolved in later Adrenalin versions.

https://community.amd.com/t5/pc-drivers-software/monitor-fails-to-resume-from-sleep-s3-mode-with-23-...

Have you tried updating your graphics driver? What version do you have now?

[abhi1074]

Yes I am using the latest driver and but still getting the same issue and I do not how to disable the ultra low power state. 

[abhi1074]

My pc specs are 

ryzen 3 2200g 

gigabyte b450 gaming x mobo

corsair vegeance  2400mhz ram

Asus rx 6500xt 

cooler master 550w 80 bronze psu

Sometime the graphics does not give display after it restarts and I need to forcefully shutdown the system to see the display. After my system goes into the sleep mode then after that graphics card does not wakes up and does not give the display but I can hear the sound of windows and the task which are running in the background. 

[yurikokolev]

had the same issue after a windows update, i had to reinstall the motherboard chipset drivers and the problem went away.  Microsoft as usual messed up AMD drivers

[FunkZ · Accepted solution]

I don't believe there is a way to disable ULPS in the Adrenalin software.

This option is available in MSI Afterburner however, and possibly other 3rd party utilities.

[mengelag]

What if you change your power plan settings to high-performance mode? Just an idea...

[abhi1074]

What I did is, I enabled the xmp profile and disabled the ulps mode using msi afterburner and the issue is gone for now  and I also enabled the high performance power plan mode 

[abhi1074]

Thanks for helping me bro 😁 

[mengelag]

Awesome! Glad you got it sorted out. Happy gaming!

[comfrdzo1]

it looks like a problem with the screen or graphics card coming out of sleep. Here is a simple solution: try to completely disable screen sleep by going to the Windows Power Settings and setting "Turn Off Screen" to "Never." Next, check if there are any updates available for your graphics card drivers through the manufacturer's software (such as NVIDIA or AMD) or in the Device Manager.