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PC Building

abhi1074
Adept I

I am getting a sleep issue with the 6500xt graphics card. If it sleeps then does not wakeup.

 

My pc has a black screen issue after it goes to sleep or after the screen turn-off. Of course the pc is awake because sometimes I was open YouTube and can still use the keyboard to play the video and the sound comes out like normal and the RGB-light is working.

7 Solutions
FunkZ
Grandmaster

This problem occurred in some of the older Adrenalin series drivers. As a work around, some users reported that disabling ULPS (Ultra Low Power State) prevented the issue from happening. It has been since resolved in later Adrenalin versions.

https://community.amd.com/t5/pc-drivers-software/monitor-fails-to-resume-from-sleep-s3-mode-with-23-...

Have you tried updating your graphics driver? What version do you have now?

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT

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FunkZ
Grandmaster

I don't believe there is a way to disable ULPS in the Adrenalin software.

This option is available in MSI Afterburner however, and possibly other 3rd party utilities.

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT

View solution in original post

mengelag
Volunteer Moderator

What if you change your power plan settings to high-performance mode? Just an idea...

Ryzen 7800X3D - Radeon 7900XT - MSI Tomahawk X670e MB - 64gb 6000mhz G-Skill Neo - Noctua NH D15 - Seasonic Focus V3 GX-1000W PSU - 4TB Samsung Gen. 5 NVMe - Fractal Torrent Case - ROG PG48UQ OLED

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What I did is, I enabled the xmp profile and disabled the ulps mode using msi afterburner and the issue is gone for now  and I also enabled the high performance power plan mode 

View solution in original post

Thanks for helping me bro 😁 

View solution in original post

mengelag
Volunteer Moderator

Awesome! Glad you got it sorted out. Happy gaming!

Ryzen 7800X3D - Radeon 7900XT - MSI Tomahawk X670e MB - 64gb 6000mhz G-Skill Neo - Noctua NH D15 - Seasonic Focus V3 GX-1000W PSU - 4TB Samsung Gen. 5 NVMe - Fractal Torrent Case - ROG PG48UQ OLED

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comfrdzo1
Journeyman III

it looks like a problem with the screen or graphics card coming out of sleep. Here is a simple solution: try to completely disable screen sleep by going to the Windows Power Settings and setting "Turn Off Screen" to "Never." Next, check if there are any updates available for your graphics card drivers through the manufacturer's software (such as NVIDIA or AMD) or in the Device Manager.

View solution in original post

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10 Replies
FunkZ
Grandmaster

This problem occurred in some of the older Adrenalin series drivers. As a work around, some users reported that disabling ULPS (Ultra Low Power State) prevented the issue from happening. It has been since resolved in later Adrenalin versions.

https://community.amd.com/t5/pc-drivers-software/monitor-fails-to-resume-from-sleep-s3-mode-with-23-...

Have you tried updating your graphics driver? What version do you have now?

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT

Yes I am using the latest driver and but still getting the same issue and I do not how to disable the ultra low power state. 

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abhi1074
Adept I

My pc specs are 

ryzen 3 2200g 

gigabyte b450 gaming x mobo

corsair vegeance  2400mhz ram

Asus rx 6500xt 

cooler master 550w 80 bronze psu

Sometime the graphics does not give display after it restarts and I need to forcefully shutdown the system to see the display. After my system goes into the sleep mode then after that graphics card does not wakes up and does not give the display but I can hear the sound of windows and the task which are running in the background. 

0 Likes

had the same issue after a windows update, i had to reinstall the motherboard chipset drivers and the problem went away.  Microsoft as usual messed up AMD drivers

Ryzen 7 5800x3D - Powercolor RX6800XT Red Devil - 16GB Ram - MSI B550 Gaming Plus - Win 11 / AMD R7 1700 - PowerColor RedDevil RX580 8GB - 16GB Corsair Vengeance LPX - MSI x470 gaming plus - Win10 and also Phenom 9950 Black Edition 8gb Ram - HD7870 2GB
FunkZ
Grandmaster

I don't believe there is a way to disable ULPS in the Adrenalin software.

This option is available in MSI Afterburner however, and possibly other 3rd party utilities.

 

Ryzen R7 5700X | B550 Gaming X | 2x16GB G.Skill 3600 | Radeon RX 7900XT
Ryzen R7 5700G | B550 Gaming X | 2x8GB G.Skill 4000 | Radeon Vega 8 IGP
Ryzen R5 5600 | B550 Gaming Edge | 4x8GB G.Skill 3600 | Radeon RX 6800XT
mengelag
Volunteer Moderator

What if you change your power plan settings to high-performance mode? Just an idea...

Ryzen 7800X3D - Radeon 7900XT - MSI Tomahawk X670e MB - 64gb 6000mhz G-Skill Neo - Noctua NH D15 - Seasonic Focus V3 GX-1000W PSU - 4TB Samsung Gen. 5 NVMe - Fractal Torrent Case - ROG PG48UQ OLED
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What I did is, I enabled the xmp profile and disabled the ulps mode using msi afterburner and the issue is gone for now  and I also enabled the high performance power plan mode 

Thanks for helping me bro 😁 

mengelag
Volunteer Moderator

Awesome! Glad you got it sorted out. Happy gaming!

Ryzen 7800X3D - Radeon 7900XT - MSI Tomahawk X670e MB - 64gb 6000mhz G-Skill Neo - Noctua NH D15 - Seasonic Focus V3 GX-1000W PSU - 4TB Samsung Gen. 5 NVMe - Fractal Torrent Case - ROG PG48UQ OLED
comfrdzo1
Journeyman III

it looks like a problem with the screen or graphics card coming out of sleep. Here is a simple solution: try to completely disable screen sleep by going to the Windows Power Settings and setting "Turn Off Screen" to "Never." Next, check if there are any updates available for your graphics card drivers through the manufacturer's software (such as NVIDIA or AMD) or in the Device Manager.

0 Likes