Hello Red Team,
We are working to determine the root cause of the unexpected throttling experienced by some while using the AMD Radeon RX 7900 XTX graphics cards made by AMD. Based on our observations to-date, we believe the issue relates to the thermal solution used in the AMD reference design and appears to be present in a limited number of the cards sold. We are committed to solving this issue for impacted cards. Customers experiencing this unexpected throttling should contact AMD Support (https://www.amd.com/en/support/contact-call).
I hope the problem identification and solution are found quickly. My guess is the fill fraction in the heat pipe cooler is not consistent. But I'm no thermal engineer.
@BigAl01 did you watch DeBauer's video on the Vapor Chamber? Interesting stuff.
Hi friends, let me update for the situation;
At the end of my e-mail correspondence with Sapphire headquarters and Sapphire Turkey distributor Arena Computer Company for days, I received the following e-mail and message from Sapphire this morning;
Our distributor has sent us an RMA request for this card, we will follow our RMA procedure to resolve the situation.
Please check with them again.
I am currently waiting for RMA and refund approval from the distributor company, I hope it will be approved.
@MuratBayrakci Shame you're getting a refund. The XTX seemed like a good card. What are you going to aim for now once you get your money back?
You can aim for a non-reference XTX. I managed to snag a Gigabyte 7900 XTX Gaming OC off Newegg for MSRP. That card will be arriving on Monday. It still has the two 8-pin connectors vs three, so I am guessing it is still the reference PCB. It does have the Windforce cooler on it though, so that should mitigate the hotspot issue.
Good morning everyone,
In case you missed it, here a video featuring our SVP and GM Scott Herkelman addressing the RX 7900 XTX Cooler & Performance:
This is great news for the XTX owners (the ones affected)! Love seeing AMD jump into action!
Is the thermal problem still an ongoing issue or has it been resolved.
Sorry for going off grid for a while. Other things I had to attend to.
Yes, I would love to have a new 7900 XTX, but I would rather put the $$$$ toward other uses, (ie; new rifle).
My old RX 480 is meeting my needs easily and I can't justify the cost of even a new 6700 XT for my use. If I ever do need a stronger GPU, I can simply power up my Ryzen 9 3900X with a RX 5700 XT.
Anyway, Spring is here and my time at the computer will be less and less. Have a lot of land that needs tending (850 acres). Even when your retired it takes maintenance. Then there will be some time at my range getting some new rifle scopes zeroed in.
So until next winter, my presence will be far less than usual. It appears that the forum members have things well under control. With the 7000 series being the more common CPU and GPU my experience is fast becoming obsolete, like me. LOL
What are you buying for a rifle @Vynski ? I'm an avid hunter here in Canada
About a year ago I passed up a good opportunity to purchase a WBY 460 from another forum I am a member of. I was ready to notify him to complete the sale and for some reason I just thought "Why do I need a bigger gun than my Ruger .375, and the answer was pretty clear, I don't" Anyway, I've kicked myself 100 times for not finishing that procedure. Now I'm considering probably the most universal rifle of all, a 30-06. It will fill a minor gap in my collection. My complete collection:
I do my own reloading and have dies for each caliber. The 5.56 I only reload special loads because the price difference is just not worth the hassle with the 55 gr FMJ rounds that I just use for target shooting. You can purchase new rounds for just pennies more than you can load them from scratch.
I don't even hunt anymore due to my age, (will be 74 in a couple of months).
The philosophy that i use with computers and rifles is that; "I'd rather have it and not need it, than need it and not have it".
I'd say that I love my guns more than I love my computers, but it's close! LOL