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BRJ33
Journeyman III

Games Crashing, Total Noob pls help

Hello,

 

So I purchased a PC 3 months ago with help from my friends in regard to picking parts and everything. I am very uninformed when it comes to PC's, I can install games and stuff but generally am clueless when it comes to working on and fixing issues with one. 

 

I will list my specs at the end, but basically, I have had bad issues with games crashing consistently to the point that I have just taken some time off from playing because I have not had the time with work and the holidays to try to learn and fix the issue. I have had it crash while playing Space Marine 2 and Helldivers 2, those being the main games ive tried playing. the last session where i played helldivers 2 resulted in the game crashing at the first sign of action in the game, the second time after a grenade began to explode in game resulted in my entire computer doing a system reboot.

 

I have AMD chill on and have my frames locked at 60-120 and everything shows up as "Optimal" in Adrenalin. I really am clueless on what to do or where to even begin on this and would be grateful for any help provided by the community.

 

Processor: AMD Ryzen 7 7700X 8-Core Processor 4.50 GHz

RAM 32 GB

GPU: AMD Radeon 6800 XT Phantom Gaming Overclocked Triple Fan 16gb GDDR6 PCIe 4.0 Graphics Card

AMD Ryzen 7 7700x Raphael AM5 4.5 GHz 8-Core Boxed Processor

G.Skill Flare X5 Series 32GB 

Gigabyte B650 Gaming x AX V2 AMD AM5 ATX Motherboard

Samsung 980 Pro SSD 2TB M.2 NVMe interface PCIe Gen 4x4 Internal Solid State Drive with V-NAND 3 bit MLC Technology 

be quiet DARK ROCK PRO 5 CPU Air Cooler

Super Flower Leadex III Gold 850 Watt 80 Plus Gold ATX Fully Modular Power Supply

 

Thank you for any and all help.

 

 

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2 Replies
Hiramabiff
Challenger

first thing I would do is download all drivers from amd. 

 

Chipset and GPU, then download the DDU

 

restart in safe mode and run the ddu. 

 

restart on prompt. 

also download the latest bios for your mother board.  and install. 

 

install all drivers. re-test to see if it fixes the issue. 

AsRock x670E Taichi Carrara, 6 tb of WD850 Black, CORSAIR - DOMINATOR TITANIUM RGB 32GB, 7800x3d, XFX - Mercury AMD Radeon RX 7900 XTX Magnetic Air
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mengelag
Volunteer Moderator

What version of Adrenalin Drivers are you using? You could also use DDU Tool and experiment with a few previous versions of Adrenaline Drivers and see if that fixes the issue.

Ryzen 7800X3D - Radeon 7900XT - MSI Tomahawk X670e MB - 64gb 6000mhz G-Skill Neo - Noctua NH D15 - Seasonic Focus V3 GX-1000W PSU - 4TB Samsung Gen. 5 NVMe - Fractal Torrent Case - ROG PG48UQ OLED
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