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slippermc
Journeyman III

Dell Inspiron 3505 Ram Speed 3200mhz now 2400mhz

Hi I have a Dell Inspiron 15 3505 Ryzen 5 3500u vega 8 - I purchased laptop second hand and when looking in task manager it was running 8GB 3200mhz. I did a bios update and amd software update.. now it runs at only 2400mhz can you help identify why this is. I have contacted dell with no resolution.. Please can I get back to 3200mhz.. I have done so much research but to no avail.. laptop was shipped with 3200mhz and when I look on parts on Dell it only recommends 3200mhz although in community posts and your cpu specs says recommended speed 2400mhz.. was there a change in chipset firmware?.. I can provide my shipping detail.. Really bugging me!! And need to put my mind at rest.. bought 16GB 3200mhz 2x8.. bit wasted now..

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2 Replies

Have you checked bios settings, bios update resets ram to default speed.

My PC- Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T.
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slippermc
Journeyman III

I have checked bios after update and quotes 2400mhz. I have tried earlier bios but same thing.. really frustrating.. pretty sure I will not get 3200mhz anymore..

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