Hi I have a Dell Inspiron 15 3505 Ryzen 5 3500u vega 8 - I purchased laptop second hand and when looking in task manager it was running 8GB 3200mhz. I did a bios update and amd software update.. now it runs at only 2400mhz can you help identify why this is. I have contacted dell with no resolution.. Please can I get back to 3200mhz.. I have done so much research but to no avail.. laptop was shipped with 3200mhz and when I look on parts on Dell it only recommends 3200mhz although in community posts and your cpu specs says recommended speed 2400mhz.. was there a change in chipset firmware?.. I can provide my shipping detail.. Really bugging me!! And need to put my mind at rest.. bought 16GB 3200mhz 2x8.. bit wasted now..
I have checked bios after update and quotes 2400mhz. I have tried earlier bios but same thing.. really frustrating.. pretty sure I will not get 3200mhz anymore..