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bigeyez19
Journeyman III

Can't create account on amd rewards

Just purchased and RX 570 and I received my coupon code for the 2 games but can't create an account on the AMD Rewards page.

I  first entered my email and phone number and the website said it was sending a confirmation to my email but I got a text on my phone instead. The code on my phone didn't work. Never got an email even after hitting resend email.

I then tried to make an account without a phone number and that got the email sent to me but now it's asking for my phone number to speed up the 24 hour verification. I type my phone number and hit submit but nothing happens. That was 2 days ago and it still just says I need to put in my phone number to speed up the 24 hour verification but doesn't work.

I put in a support ticket 2 days ago when I ran into this problem and still haven't received a response. Kind of at a loss as to what to do since nothing on that website seems to work properly.

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4 Replies
semitope
Adept II

Re: Can't create account on amd rewards

maybe you had a typo in the email. I dont think you can create a new account with same email. And the second time you try to use the same number it would say its already used.

not sure tho about the process

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cpu999
Adept I

Re: Can't create account on amd rewards

HAD SAME PROBLEM SO i CALLED THEM THEY FIXED IT HOPE THAT HELPS

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rombat
Adept I

Re: Can't create account on amd rewards

Can you please tell us the phone number you called to fix this issue, I am having the same issues... thanks!

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cpu999
Adept I

Re: Can't create account on amd rewards

https://www.amdrewards.com/support go here full out your request then they will contact u via email ask for a phone nu.

On Tuesday, February 19, 2019, 7:38:23 PM PST, rombat <amd-external@jiveon.com> wrote:

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Community

Re: Can't create account on amd rewards

in General Discussion

Can you please tell us the phone number you called to fix this issue, I am having the same issues... thanks!

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