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General Discussions

GreenGoblin81
Adept I
‎04-06-2021 08:50 AM

5700XT + 3700X Doesn't run smooth. I'm experiencing stuttering and generally poor performance.

So, to give a small amount of background, I'm A+ certified, Server+, and several other certifications along with having worked in IT for a little over 8 years and I can't figure this out, so I'm turning to you guys for help. I've tried everything I can think of and I'm literally at my wit's end. I upgraded from a 2700X and Vega 56 in June of 2020 that had no issues with this machine that has been a nightmare for me. It's hard to enjoy anything with constant micro stuttering and the sense that the game isn't running well. 

Computer Type: Desktop

GPU: Radeon 5700XT (XFX Thicc III Ultra) 8GB w/ Liquid Cooling

CPU: RYZEN 7 3700X 8 CORE 16 THREADS w/ Liquid Cooling

Motherboard: ASUS ROG Strix B450-F Gaming Motherboard (ATX) AMD Ryzen 2 AM4 DDR4 DP HDMI M.2 USB 3.1 Gen2 B450

RAM: OLOy DDR4 RAM 32GB (4x8GB) Warhawk Aura Sync RGB 3600 MHz CL18 1.35V 288-Pin Desktop Gaming UDIMM (MD4U083618BCQA)

PSU: Cooler Master Watt 750 Watt Semifanless Modular Power Supply, 80 PLUS Bronze Certified Power Supply for Computers

Case: MUSETEX 903-S4 ATX Mid Tower Gaming Computer Case Tempered Glass, Computer Gaming Case Window Desktop/PC Including 4X 120mm Case Fan, USB 3.0 Ports & (Modified by removing glass front & replaced with mesh filter)

Operating System & Version: WINDOWS 10 PRO 20H2

GPU Drivers: - (Whatever the latest is)

Chipset Drivers: AMD B450 (2.10.13.408)

Background Applications: DISCORD, Firefox

Games are stuttering such as Jedi: Fallen Order, Call of Duty: Modern Warfare, Call of Duty: Black Ops Cold War, Call of Duty: Warzone, and many others. I've included some screenshots of what appears to be downclocking in Jedi Fallen Order and a video where I'm running the Unreal Engine 4.0 Elemental Demo and you can see an extreme stutter at the end when he hammers the ground. I've tried absolutely every remedy I can think of. Just a bit of background, I work in IT for a living and I'm A+, Server+, and several other certs, but I'm at my wit's end. I'm posting here as a last resort to see if you guys have any ideas.

Here is my User benchmark run:

https://www.userbenchmark.com/UserRun/37631969

Unreal Elemental Demo Stuttering (small stutters are due to screencap, not apparent on my pc) the stutters I see are massive like at the end of this clip:

https://vimeo.com/495629605

Here is the correlating Performance stats screenshot from Radeon during that clip (the spike is when the stutter happens)

https://imgur.com/a/yNJvcC5

Here is a screenshot of a major stutter on the Heaven Benchmark.

https://imgur.com/a/epdXvcD

 

 

GPU has been RMA'd - still stutters

PSU has been replaced - still stutters

OS has been reimaged - still stutters

Tried different RAM - still stutters

MOBO has been replaced - still stutters

Added liquid cooler - still stutters

tried every wacky youtube video out there - still stutters

disabled XMP, PBO, etc, etc - still stutters

Added more fans - still stutters

and many more things that I probably forgot about.

 

I'm starting to wonder if it has something to do with my CPU as it's one of the few things that haven't been replaced. Please if you guys have ANY suggestions that might help, I will try, I just don't know what to do anymore.

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1 Solution
GreenGoblin81
Adept I
‎07-22-2021 11:00 AM

I've listed my background at the bottom if you want/care to know

There are a lot of fixes I've tried that are not listed below in the interest of being brief, but believe me, I've tried almost everything I can think of in the 2 years that I've been with AMD

This is really just kind of a post detailing my experiences over the past two years where I switched from Intel/Nvidia to full AMD PC builds. AIt started innocently enough as Intel & Nvidia's prices were getting a bit steep around that time. For those of you into PC gaming, you may remember the 2000 series not being very well received at launch due to its high prices and, if memory serves me correct, the Ryzen processors were cheaper at the time as well. At the time I had an Intel i7 (can't remember the generation) and a 1070 GPU. Life was good, but then I saw the prices for the 2000 series and the overall feeling from the PC crowd I knew is that it wasn't worth it, but I still wanted to upgrade. That's when I decided to give AMD a try for the first time, so I went out to Amazon and purchased a Sapphire Pulse Vega 56 and a Ryzen 7 2700X.

The Sapphire Pulse Vega 56 / 2700X Build: (May 2019 - April 2020) This was my best experience with AMD's hardware. This computer was a solid build and had minimal issues. The Vega 56 seemed to handle my games well and left a good enough impression on me to buy another AMD card in the future. Generally, the issues I experienced here weren't major, but they were somewhat of an inconvenience. I'm a big Call of Duty player and the first issue that popped up for me was an issue with the sight having pixelation around it in Warzone/MW. I couldn't seem to fix this, but it wasn't a hardware issue, so I wasn't condemning AMD about that issue. The other issue I had occurred with every AMD card I owned - having to adjust the config.ini file for Call of Duty games to use less video memory or the games have a horrific stutter every 10 seconds or so, but applying the workaround fixed the issue. In my opinion, the Vega 56 was the last good AMD card I owned that didn't have me pulling my hair out every day.

The XFX 5700XT / 2700X - 3700X Build: (April 2020 - April 2021) When I decided to upgrade from my Vega 56 to a higher card, I bought the XFX 5700 XT Thicc III Ultra. I immediately started having horrendous stuttering issues in any somewhat heavy game. I thought maybe it was my windows install, so I reinstalled - same issue. Then I thought, maybe it's my CPU, so I upgraded to the 3700X - same issue. I opened tickets with AMD, made forum posts on Reddit, and even ended up RMA'ing the card which still didn't resolve the issue. I was stumped. Then I thought, maybe it's another component in my PC, so I started replacing things like a madman. I tried 3 PSUs, 3 or 4 different SSDs, 3 motherboards, 3 different sets of RAM. I had no idea what it could be. I was so broken-spirited. I posted on AMD's forums to little response. I posted on Reddit and pretty much got entry-level (did you reboot/reinstall windows) level support. I understand that they were trying to help, but the problem is I had made it clear that I had done that many times. I was hoping maybe there was something special I had to - a magic bullet. Still not convinced that AMD's cards were the issue, I once again decided to upgrade.

The Sapphire 6700XT Reference / 3700X Build: (April 2021 - June 2021) I was able to snag a brand new 6700XT by selling my 5700XT and paying the scalper prices (yeah, I know, shouldn't pay the scalper, but I was desperate). I was so excited to finally get to enjoy gaming again after a year of stuttery/unbearable games. With much joy, I installed the 6700XT, but still, the stuttering remained. I again reinstalled windows and still had the same issue. I installed Windows on different SSDs, plugged the computer into different outlets, tried every wacky fix on the internet, updated BIOS, and everything I could think of. Again, I posted on the AMD forums and received no response. I proceeded to post on Reddit for help and again received no substantial advice. I was so sure that if there were a big issue with AMD's cards, somebody would have said something by now - it would've been widely known. I started looking into potential major issues with other components and I read about some issues with bad performance out of the 3700X memory controller. The logic that it was simply an AMD card issue just didn't check out for me, so due to that, I sold my 3700X & AM4 motherboard and bought an i5 10600K and MSI 560M motherboard on Prime day thinking it was potentially a CPU issue.

The Sapphire 6700XT Reference / i5 10600K Build: (April 2021 - June 2021) Thinking that I might have potentially found a fix to my issue, I installed the new motherboard and processor, but the issue continued. I tried reinstalling windows due to the new CPU, but the stutter would not cease. I began to try seances and witchcraft at this point and a medium told me to install Windows 11. Just kidding, but seriously I installed Windows 11 with the idea in mind that maybe a different OS would help - it didn't. I again posted on AMD's forums asking for help and received no response. I even opened a ticket with AMD and they didn't get with me in time before I finally made myself rid of the 6700XT. My gaming for the past 2 years had been absolute **bleep**. Gaming is my hobby and I was so broken-spirited and I thought I was never going to fix the issue - I didn't even want to try anymore. Then, finally, I decided to return to Nvidia.

The EVGA RTX 2080 / i5 10600K Build: (June 2021 - current) After finally having exhausted all possible fixes I could try, replacing parts, RMA-ing cards, and opening support tickets, I finally gave up on the AMD card lineup. I made a deal on an RTX 2080 and I reinstalled Windows on my PC for the last time. I reset all my settings on my BIOS and on my monitors to make sure nothing was changed from all my previous troubleshooting. I installed GeForce experience and booted up Call of Duty which was my most notorious stutter-er that never failed to show up on my AMD cards. I waited for my shaders to install and I scrutinized every frame. I played for 2 hours and it was pure bliss. I haven't had such a buttery smooth experience in 2 years. I was genuinely happy - euphoric even. I had finally found the culprit of the stuttering - AMD's GPUs. It was so smooth that I almost had forgotten how smooth PC gaming had been before the RDNA series of AMD. I was so happy that I rushed downstairs and told my wife that it worked and how happy I was. Since I swapped in the Nvidia card, I haven't seen a stutter. I'm still super paranoid about it as I have a sort of PTSD from all the poor performance. At this point, I couldn't be happier with the performance of my PC.

Conclusion: I know that many people use AMD's GPUs and have no issues, but it ruined 2 years of gaming for me. I spent so many hours researching and trying to figure out what the issue is. Nothing fixed it until my computer was 100% free of AMD hardware. At this point, I don't think I'll ever purchase another AMD product. I don't think I could if I wanted to as my opinion of AMD has changed drastically over the last 2 years. If you're an AMD fan, I am not trying to be flagrant towards AMD, but this is my genuine experience with AMD builds. I'm really posting this in the hope that if anyone else should experience the issue, maybe this will help. Thanks, guys!

Credits: (All the different Hardware I tested trying to resolve this issue) -Ryzen 7 2700X -Ryzen 7 3700X -Ryzen 3 2200G (Briefly Tested) -Ryzen 5 3500 (Briefly Tested) -Intel i5 10600K -Radeon 5700 XT -Radeon 6700 XT -EVGA RTX 2080 (Fixed the issue) -ID-COOLING ICEFLOW 240 VGA Graphic Card Cooler 240mm -Gigabyte B450M DS3H Motherboard -Asus ROG Strix B450-F Gaming Motherboard -AMD Wraith Prism Stock Cooler -Corsair Hydro H60 Liquid Cooler -Apevia 900W 80+ Bronze Certified PSU -ThermalTake Smart 700W 80+ White Certified PSU -Silicon Power 512GB NVMe Gen3 M.2 SSD -Crucial MX500 500GB 3D NAND SATA M.2 -NVMe M.2 Aluminum Heatsink Cooler for 2280 M2 SSD Heat Sink with Silicone Thermal -OLOy DDR4 Warhawk RAM (32 GB 8x4) 3600 MHz RAM -LEVEN DDR4 8GB KIT (4GB×2) 2666MHz PC4-21300 CL19 -VENGEANCE® LPX 32GB (2 x 16GB) DDR4 DRAM 3200MHz C16 Memory Kit - Black -Kingston Memory KVR26N19S8/8 ValueRAM DDR4 8 GB DIMM -Pastall 100 PCS (8 Different Sizes) Heatsink Kit (VRM Passive Cooling) -CUK 7-Pack 120mm Red LED Vibrant Color Computer Case Fan -WJCOOLMAN CPU Cooler of 240 Radiator, CPU Liquid Cooler with Booster Cooling Pump -StarTech.com Expansion Slot Rear Exhaust Cooling Fan -3 different brands of thermal paste -probably a lot more stuff that I forgot about

My background: Just to give you an idea of my background to give the story above, I'm going to give a brief intro on my experience/history. I went to college for Information Technology and I've been working professionally in IT for around 10 years now in roles ranging from Help Desk technician to Systems Administrator and Security Specialist. I'm only listing this so you guys can know that I at least have relevant experience/knowledge and I can see how this article might be challenged, but it's my own experience/opinion.

My Certifications: CompTIA: -IT Fundamentals+ -A+ -Server+ -Cloud Essentials Electronics Technicians Association: -Computer Service Technician (CST) -Network Computer Technician (NST) Linux Professional Institute: -Linux Essentials Misc: -Watchguard Policies Certified -Unitrends Certified Associate -and a few others that aren't really relevant

View solution in original post

3 Replies
GreenGoblin81
Adept I
‎04-06-2021 10:51 PM

Please, can anybody make sense of this? See below for the constant frametime spikes in COD: Black Ops Cold War. Any help is appreciated. 

 

Capture.PNG

 

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GreenGoblin81
Adept I
‎07-22-2021 11:00 AM

I've listed my background at the bottom if you want/care to know

There are a lot of fixes I've tried that are not listed below in the interest of being brief, but believe me, I've tried almost everything I can think of in the 2 years that I've been with AMD

This is really just kind of a post detailing my experiences over the past two years where I switched from Intel/Nvidia to full AMD PC builds. AIt started innocently enough as Intel & Nvidia's prices were getting a bit steep around that time. For those of you into PC gaming, you may remember the 2000 series not being very well received at launch due to its high prices and, if memory serves me correct, the Ryzen processors were cheaper at the time as well. At the time I had an Intel i7 (can't remember the generation) and a 1070 GPU. Life was good, but then I saw the prices for the 2000 series and the overall feeling from the PC crowd I knew is that it wasn't worth it, but I still wanted to upgrade. That's when I decided to give AMD a try for the first time, so I went out to Amazon and purchased a Sapphire Pulse Vega 56 and a Ryzen 7 2700X.

The Sapphire Pulse Vega 56 / 2700X Build: (May 2019 - April 2020) This was my best experience with AMD's hardware. This computer was a solid build and had minimal issues. The Vega 56 seemed to handle my games well and left a good enough impression on me to buy another AMD card in the future. Generally, the issues I experienced here weren't major, but they were somewhat of an inconvenience. I'm a big Call of Duty player and the first issue that popped up for me was an issue with the sight having pixelation around it in Warzone/MW. I couldn't seem to fix this, but it wasn't a hardware issue, so I wasn't condemning AMD about that issue. The other issue I had occurred with every AMD card I owned - having to adjust the config.ini file for Call of Duty games to use less video memory or the games have a horrific stutter every 10 seconds or so, but applying the workaround fixed the issue. In my opinion, the Vega 56 was the last good AMD card I owned that didn't have me pulling my hair out every day.

The XFX 5700XT / 2700X - 3700X Build: (April 2020 - April 2021) When I decided to upgrade from my Vega 56 to a higher card, I bought the XFX 5700 XT Thicc III Ultra. I immediately started having horrendous stuttering issues in any somewhat heavy game. I thought maybe it was my windows install, so I reinstalled - same issue. Then I thought, maybe it's my CPU, so I upgraded to the 3700X - same issue. I opened tickets with AMD, made forum posts on Reddit, and even ended up RMA'ing the card which still didn't resolve the issue. I was stumped. Then I thought, maybe it's another component in my PC, so I started replacing things like a madman. I tried 3 PSUs, 3 or 4 different SSDs, 3 motherboards, 3 different sets of RAM. I had no idea what it could be. I was so broken-spirited. I posted on AMD's forums to little response. I posted on Reddit and pretty much got entry-level (did you reboot/reinstall windows) level support. I understand that they were trying to help, but the problem is I had made it clear that I had done that many times. I was hoping maybe there was something special I had to - a magic bullet. Still not convinced that AMD's cards were the issue, I once again decided to upgrade.

The Sapphire 6700XT Reference / 3700X Build: (April 2021 - June 2021) I was able to snag a brand new 6700XT by selling my 5700XT and paying the scalper prices (yeah, I know, shouldn't pay the scalper, but I was desperate). I was so excited to finally get to enjoy gaming again after a year of stuttery/unbearable games. With much joy, I installed the 6700XT, but still, the stuttering remained. I again reinstalled windows and still had the same issue. I installed Windows on different SSDs, plugged the computer into different outlets, tried every wacky fix on the internet, updated BIOS, and everything I could think of. Again, I posted on the AMD forums and received no response. I proceeded to post on Reddit for help and again received no substantial advice. I was so sure that if there were a big issue with AMD's cards, somebody would have said something by now - it would've been widely known. I started looking into potential major issues with other components and I read about some issues with bad performance out of the 3700X memory controller. The logic that it was simply an AMD card issue just didn't check out for me, so due to that, I sold my 3700X & AM4 motherboard and bought an i5 10600K and MSI 560M motherboard on Prime day thinking it was potentially a CPU issue.

The Sapphire 6700XT Reference / i5 10600K Build: (April 2021 - June 2021) Thinking that I might have potentially found a fix to my issue, I installed the new motherboard and processor, but the issue continued. I tried reinstalling windows due to the new CPU, but the stutter would not cease. I began to try seances and witchcraft at this point and a medium told me to install Windows 11. Just kidding, but seriously I installed Windows 11 with the idea in mind that maybe a different OS would help - it didn't. I again posted on AMD's forums asking for help and received no response. I even opened a ticket with AMD and they didn't get with me in time before I finally made myself rid of the 6700XT. My gaming for the past 2 years had been absolute **bleep**. Gaming is my hobby and I was so broken-spirited and I thought I was never going to fix the issue - I didn't even want to try anymore. Then, finally, I decided to return to Nvidia.

The EVGA RTX 2080 / i5 10600K Build: (June 2021 - current) After finally having exhausted all possible fixes I could try, replacing parts, RMA-ing cards, and opening support tickets, I finally gave up on the AMD card lineup. I made a deal on an RTX 2080 and I reinstalled Windows on my PC for the last time. I reset all my settings on my BIOS and on my monitors to make sure nothing was changed from all my previous troubleshooting. I installed GeForce experience and booted up Call of Duty which was my most notorious stutter-er that never failed to show up on my AMD cards. I waited for my shaders to install and I scrutinized every frame. I played for 2 hours and it was pure bliss. I haven't had such a buttery smooth experience in 2 years. I was genuinely happy - euphoric even. I had finally found the culprit of the stuttering - AMD's GPUs. It was so smooth that I almost had forgotten how smooth PC gaming had been before the RDNA series of AMD. I was so happy that I rushed downstairs and told my wife that it worked and how happy I was. Since I swapped in the Nvidia card, I haven't seen a stutter. I'm still super paranoid about it as I have a sort of PTSD from all the poor performance. At this point, I couldn't be happier with the performance of my PC.

Conclusion: I know that many people use AMD's GPUs and have no issues, but it ruined 2 years of gaming for me. I spent so many hours researching and trying to figure out what the issue is. Nothing fixed it until my computer was 100% free of AMD hardware. At this point, I don't think I'll ever purchase another AMD product. I don't think I could if I wanted to as my opinion of AMD has changed drastically over the last 2 years. If you're an AMD fan, I am not trying to be flagrant towards AMD, but this is my genuine experience with AMD builds. I'm really posting this in the hope that if anyone else should experience the issue, maybe this will help. Thanks, guys!

Credits: (All the different Hardware I tested trying to resolve this issue) -Ryzen 7 2700X -Ryzen 7 3700X -Ryzen 3 2200G (Briefly Tested) -Ryzen 5 3500 (Briefly Tested) -Intel i5 10600K -Radeon 5700 XT -Radeon 6700 XT -EVGA RTX 2080 (Fixed the issue) -ID-COOLING ICEFLOW 240 VGA Graphic Card Cooler 240mm -Gigabyte B450M DS3H Motherboard -Asus ROG Strix B450-F Gaming Motherboard -AMD Wraith Prism Stock Cooler -Corsair Hydro H60 Liquid Cooler -Apevia 900W 80+ Bronze Certified PSU -ThermalTake Smart 700W 80+ White Certified PSU -Silicon Power 512GB NVMe Gen3 M.2 SSD -Crucial MX500 500GB 3D NAND SATA M.2 -NVMe M.2 Aluminum Heatsink Cooler for 2280 M2 SSD Heat Sink with Silicone Thermal -OLOy DDR4 Warhawk RAM (32 GB 8x4) 3600 MHz RAM -LEVEN DDR4 8GB KIT (4GB×2) 2666MHz PC4-21300 CL19 -VENGEANCE® LPX 32GB (2 x 16GB) DDR4 DRAM 3200MHz C16 Memory Kit - Black -Kingston Memory KVR26N19S8/8 ValueRAM DDR4 8 GB DIMM -Pastall 100 PCS (8 Different Sizes) Heatsink Kit (VRM Passive Cooling) -CUK 7-Pack 120mm Red LED Vibrant Color Computer Case Fan -WJCOOLMAN CPU Cooler of 240 Radiator, CPU Liquid Cooler with Booster Cooling Pump -StarTech.com Expansion Slot Rear Exhaust Cooling Fan -3 different brands of thermal paste -probably a lot more stuff that I forgot about

My background: Just to give you an idea of my background to give the story above, I'm going to give a brief intro on my experience/history. I went to college for Information Technology and I've been working professionally in IT for around 10 years now in roles ranging from Help Desk technician to Systems Administrator and Security Specialist. I'm only listing this so you guys can know that I at least have relevant experience/knowledge and I can see how this article might be challenged, but it's my own experience/opinion.

My Certifications: CompTIA: -IT Fundamentals+ -A+ -Server+ -Cloud Essentials Electronics Technicians Association: -Computer Service Technician (CST) -Network Computer Technician (NST) Linux Professional Institute: -Linux Essentials Misc: -Watchguard Policies Certified -Unitrends Certified Associate -and a few others that aren't really relevant

assiduous
In response to GreenGoblin81
Adept III
‎08-03-2021 07:19 AM

Hello glgriffin81, I sympathize with your experience, and i'm glad that you have found a work around, even if it's an nvidia GPU. Smooth frame consistent frame production is non-negotiable.  I have noticed frame stutter with my AMD R9 270 GPU which can only be eliminated by use of frame rate target control. When AMD dropped support for it in 2020 i had to stay with older drivers to get stutter free gaming. Your stutter seems different though as it appears much more severe and the GPU utilisation drops right off during the heaven stutter.

I'm curious as to your monitor setup which you don't detail in your post. Were you using one or more fixed frame rate or a freesync monitors and set to what refresh rate? I note that the frame rate spikes seem to be 50ms which corresponds to 20fps. Did you rule out a display related cause? Was there any difference between VSYNC ON/OFF, enhanced sync?

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