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Drivers & Software

RTX_Chamber
Journeyman III

Subject: Issue with Launching AMD Software: Adrenalin Edition

Hello,

I am experiencing an issue with AMD Software: Adrenalin Edition. After installing the latest version of the drivers and using Display Driver Uninstaller (DDU) to fully remove old drivers, the AMD Adrenalin Edition software still does not launch and displays the following error message: "The version of AMD Software that you have launched is not compatible with your currently installed AMD graphics driver."

I have already tried the following steps:

  1. Reinstalled the drivers from the official AMD website.
  2. Used DDU to remove old drivers and installed the new ones.
  3. Checked for conflicting software and tried running the application as an administrator.

However, the problem persists. Could you please provide guidance on how to resolve this issue? Are there any additional steps I need to take or a specific driver version I should install?

Thank you for your assistance!

Best regards,
RTX_Chamber

RTX_Chamber_0-1725265006917.png

 

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1 Reply
Denmer
Adept II

Make sure Windows driver updates is disabled. Make sure you update DDU, windows still downloads OEM drivers with updates and will replace AMD drivers with the old OEM driver on install. It's great. So need new DDU to uninstall the new OEM driver.

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