cancel
Showing results for 
Search instead for 
Did you mean: 

Drivers & Software

Highlighted
Forerunner
Forerunner

Longer shutdown/restart time with 19.5.1 on Win 10 - 1809

Jump to solution

It takes a noticeably longer time to restart or shutdown with the new drivers. As soon as 19.5.1 is uninstalled, the problem goes away. I reverted back to 19.4.3.

Radeon VII

8700k

Win 10 - 1809

Definitely seems something internal to the card, because Windows shutdowns down normally, then it takes inordinate amount of time at black screen. Can even see the monitor report signal lost.

Startup is normal.

If no one else has the problem, I might try reinstalling or using DDU to wipe amd drivers.

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Forerunner
Forerunner

Re: Longer shutdown/restart time with 19.5.1 on Win 10 - 1809

Jump to solution

I have confirmed that it's not PC specific issue. I did a clean reset of another PC (with different motherboard vendor/CPU) to 1903. Installed the latest AMD drivers, and the same issue on it. It was a fresh win 10 install and update to 1903.

So it's either an issue with my specific GPU or more likely, AMD messed up something with VIIs in the 19.5.x.

View solution in original post

21 Replies
Highlighted
Esteemed Contributor III

Re: Longer shutdown/restart time with 19.5.1 on Win 10 - 1809

Jump to solution

Use DDU and perform a clean install of the AMD drivers.

Clean Install AMD Graphics Drivers 

Also, try disabling 'Fast start'

Windows 10 Fast Startup could be detrimental to your computer 

How to Enable or Disable Fast Startup

Deciding whether to bother with Fast Startup actually takes longer than turning it on or off. First, open up your power options by hitting Windows+X or right-clicking your Start menu and selecting Power Options. In the Power Options window, click “Choose what the power buttons do.”

power options

If this is the first time you’ve messed with these settings, you’ll need click “Change settings that are currently unavailable” to make the Fast Startup option available for configuration.

available options

Scroll to the bottom of the window and you should see “Turn on fast startup (recommended),” along with other shutdown settings. Just use the check box to enable or disable Fast Startup. Save your changes and shut down your system to test it out.

If you don’t see the option at all, it means hibernation is not enabled on your machine. In this case, the only shutdown options you’ll see are Sleep and Lock. The quickest way to enable hibernation is to close the power settings window and then hit Windows+X and open Command Prompt (Admin). At the Command Prompt, type the command:

powercfg /hibernate on

After turning hibernate on, run through the steps again and you should see both the Hibernate and Fast Startup options.

 
Highlighted
Forerunner
Forerunner

Re: Longer shutdown/restart time with 19.5.1 on Win 10 - 1809

Jump to solution

Thanks. I have long had hibernate and sleep disabled and turned off. Fast boot and Fast Start also disabled.

0 Kudos
Highlighted
Forerunner
Forerunner

Re: Longer shutdown/restart time with 19.5.1 on Win 10 - 1809

Jump to solution

For more detail, DDU did not change anything. No fast startup or fast boot options are enabled. The sequence of events is thus

1. All services stopped

2. Black screen

3. Monitor reports no signal

4. Black screen

5. BIOS startup screen

#3 and #4 take 15 to 20+ extra seconds to perform.

I have had verbose shutdown setting enabled for a long time in windows 10, and it's past the service unloading. This is new behavior with this driver.

0 Kudos
Highlighted
Esteemed Contributor III

Re: Longer shutdown/restart time with 19.5.1 on Win 10 - 1809

Jump to solution

Could this be a issue?

https://community.amd.com/thread/239411 

Highlighted
Forerunner
Forerunner

Re: Longer shutdown/restart time with 19.5.1 on Win 10 - 1809

Jump to solution

Thanks. I looked into this, and it's contributing factor to this.

I have reverted back to 19.4.3, and provided driver feedback.

0 Kudos
Highlighted
Adept II
Adept II

Re: Longer shutdown/restart time with 19.5.1 on Win 10 - 1809

Jump to solution

I have exactly the same problem, I haven't tried to install the 19.4.3 yet...

0 Kudos
Highlighted
Forerunner
Forerunner

Re: Longer shutdown/restart time with 19.5.1 on Win 10 - 1809

Jump to solution

Still broke with 19.5.2 and with new windows version 1903.

Highlighted
Adept II
Adept II

Re: Longer shutdown/restart time with 19.5.1 on Win 10 - 1809

Jump to solution

Same, still broke again with 19.5.2.

0 Kudos
Highlighted
Esteemed Contributor III

Re: Longer shutdown/restart time with 19.5.1 on Win 10 - 1809

Jump to solution
0 Kudos