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Drivers & Software

bladerunner8959
Journeyman III

Install button is disabled when trying to download my required software from AMDadrenaline detector

I have downloaded AMD adrenaline software for downloading the driver 
they have detected the right driver for my computer 
but I cant simply click on the install button. Its disabled.
Here is the picture 
Pls do leave a reply if anyone knows anything about it
Thanks in advance

Annotation 2023-11-17 153944.png

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15 Replies

Looks like you have an older 'processor with graphics' model, not supported with new drivers.

Go to the amd site to get the last/final driver.

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..

I've got the same issue. I don't get the solution.

By "last/final driver" what do you mean?

Thanks in advance

floflo
Adept I

Also I've got this on my screen. Please could someone help me?

Capture d’écran (12).png

Use the 'AMD Product Selector' option, https://www.amd.com/en/support/kb/faq/gpu-56

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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Which product will I need to choose?

Thanks in advance for your help.

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The R7 M360 is what you listed, so type it in the 'search for..', or select as per image and click 'submit'

R7 m360.png

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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i have the same problem but i can't find my graphics card in the list mine is amd radeon r7 450Screenshot 2024-04-04 221809.png

rudolfleon_0-1712287785864.png

I got the same issue

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floflo
Adept I

Is that what I supposed to get?

Thanks in advance

Capture d’écran (16).pngCapture d’écran (13).png

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The second picture is after the installation. Thanks in advance

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floflo
Adept I

Anyone able to help? Thanks

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You have the correct driver. Your card model is not supported with any newer drivers.

And laptop models did not have the full features/functions as desktop cards.

 

Ryzen 5 5600x, B550 aorus pro ac, Hyper 212 black, 2 x 16gb F4-3600c16dgtzn kit, NM790 2TB, Nitro+RX6900XT, RM850, Win.10 Pro., LC27G55T..
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So what do you suggest me?

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Hello, I also have the same problem as you using an older gpu the 7850. It seems that these are the latest drivers we can use and the only other option is to use custom drivers which are not from amd or get a newer gpu

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maily
Journeyman III

It could be due to compatibility issues or missing prerequisites. Try running the installer as an administrator, ensure your system meets the software requirements, or download the driver directly from AMD’s website. If the issue persists, consider updating your OS or GPU firmware.

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