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Drivers & Software

Oqous
Journeyman III
‎01-12-2021 05:20 PM

Can't install amd driver to my cpu

I have a A9-7650K with Radeon R7 graphics and when I download the driver for it, it says error 182 - Radeon software install detected amd graphics hardware in your system configuration that is not supported with this software installation. I have serach up A8-7650K with Radeon R7 graphics drivers and support and downloaded the windows 10 -64 bit and the 32 bit for windows 10 but still says the same thing. Can someone help me fix this issue?

 

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benman2785
Big Boss
‎01-12-2021 05:27 PM

A8-7650K has an GCN iGPU - so 20.12.1 should work

1. disable Win10 auto-driver-install & reboot
2. delete C:/AMD
3. run DDU in safe-mode to clean old driver
4. install 20.12.1

ps - do you also have a dGPU and maybe disabled your iGPU in BIOS?

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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Oqous
In response to benman2785
Journeyman III
‎01-12-2021 05:37 PM

I have no clue what that means hahaha but i'll try

 

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Oqous
In response to benman2785
Journeyman III
‎01-12-2021 06:05 PM

I did those steps and it still says the error

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benman2785
In response to Oqous
Big Boss
‎01-13-2021 06:24 AM

also DDU in safe-mode?

did you updated your Win10 to 20H2?

PC: R7 2700X @PBO + RX 580 4G (1500MHz/2000MHz CL16) + 32G DDR4-3200CL14 + 144hz 1ms FS P + 75hz 1ms FS
Laptop: R5 2500U @30W + RX 560X (1400MHz/1500MHz) + 16G DDR4-2400CL16 + 120Hz 3ms FS
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