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Drivers & Software

thiim
Adept II

APEX Crashing 5700 xt 19.7.3

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Hi
I have this Huge problem, as i can see many of you have
So AMD Pleace fix it!!!

APEX crashes, Big time, Screens is disconnecting, no video sent to them, 1-4 sec in the game. the POC frezzes, hard reeboot.

Tried EVERYTHING
no xtrenaly sensor recording, no discord, no v-syns, no this and that, no OC, all stock...

But Apex crashes hard!!

System
Ryzen 7 3700x
Asus RX 5700 XT
G.Skill FlareX 2x8gb 3200MHZ (running 2400MHZ - Auto, just to see if it was that)
MSI x570 MB

WIN 10 Pro 64bit Build 1907
A LOT of cooling, temp under MAX load after 2houers max 90degrees (still hige, but hey)

Can play all other games i play, and can take Stress test for sevel hours, But Apex, NO

FIX IT... COme on!!
Even on the new 19.7.3 software.... PLEASE fix it...
Not fun for ones sponsor when i cant play the game, and just got a 5700xt!

1 Solution

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demonpossesser
Adept II

Re: APEX Crashing 5700 xt 19.7.3

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I made is comment in another post: 19.7.3 driver released and it works!!!https://community.amd.com/thread/241684

I did some more testing to see which games run and which don't. All of my games, except GTA and Star Wars Battlefront II which crash at launch, run like normal. Seeing that so many people are having the same issue with other games like Overwatch, Apex, etc. I have also discovered that I can't watch any videos or movies in full screen. If I do, my monitors flicker and will eventually freeze me system. I have tried watching some videos on the Movies & TV app, but as soon as I stop moving the mouse my monitors black screen and the audio still plays. Moving the mouse brings the picture back up.

 

The only workaround that I know of since looking at these forum posts is installing the drivers without the setup execution. I was able to play all of my games just fine, but there are no Radeon Settings goodies. 

 

Uninstall current driver with DDU -> restart -> open device manager -> display adapters -> right click on the current adapter and select update driver -> browse computer for driver software -> locate the install directory folder that you've set up (example C:/AMD) -> check the little box to make sure that all subfolders are included -> restart computer.

 

Like I said, this worked when both 19.7.1 and 19.7.2 absolutely failed for me. If you're still using either one of these new drivers and you aren't experiencing issues obviously you have nothing to worry about.

 

My system specs:
Windows 10 (64-bit)

AMD Ryzen 7 2700X

XFX Radeon RX 5700

G.Skill Ripjaw V 32GB (4x8GB)

Corsair HX850i

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56 Replies
demonpossesser
Adept II

Re: APEX Crashing 5700 xt 19.7.3

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I am experiencing the same thing, but with GTA V. The game just out right crashes when it's booting up.

sherlock47
Journeyman III

Re: APEX Crashing 5700 xt 19.7.3

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I have the some issue when i was playing GTAV.

Thanks

nabuco
Adept I

Re: APEX Crashing 5700 xt 19.7.3

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I have the same problem with Fate of Atlantis. The game crushes! 3600x, Gigabyte x570Pro, 32 GB CL12 2400, MSI 5700XT

larsologe
Adept I

Re: APEX Crashing 5700 xt 19.7.3

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Same Problems with apex! It crash every 2 time in the loading Screen!

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baney
Journeyman III

Re: APEX Crashing 5700 xt 19.7.3

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I recently just got 19.7.3 and its woking a lot better, though i thought. I can play apex for about 2-3 hours before my computer completely dies. I cant even shut it off so i have to manually flip the switch. Its getting better but this is rediculous. You need to fix this AMD please;

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baney
Journeyman III

Re: APEX Crashing 5700 xt 19.7.3

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The parts dont matter its just the drivers in amd for the 5700 xt suck

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pisolino
Journeyman III

Re: APEX Crashing 5700 xt 19.7.3

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I'm having same issues.

No matter what I do or which driver I use from 19.7.1 to 19.7.3 I get constant crashes. Every time I need to turn off and on my computer. I lost patience for this kind of stuff. Every game I try I crash, from Assassin creed, WOW, BDO, GW2 to ESO. I used DDU and fresh driver installs, fresh Windows install, flashed my bios, still nothing. Can't believe that any1 would release card like this. Mine is MSI Radeon 5700xt and it sucks.

I missed time period, now can't even return this card, at least not in my country. I'm so disappointed with this. Sold my Vega 64, now I wish I didn't. 

 

 

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fubister
Journeyman III

Re: APEX Crashing 5700 xt 19.7.3

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Same but with Witcher 3

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hardcoregames_
Big Boss

Re: APEX Crashing 5700 xt 19.7.3

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Several titles seem to be affected. Try some older games and see if they are working.

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