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Drivers & Software

thiim
Adept II

Re: APEX Crashing 5700 xt 19.7.3

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PUBG, Hunt Showdown, COD, CS:GO, are all working. APEX, crashed right away... Readon need to fix the gaming problems, or they will loose customers quick... This is bad for them!

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hardcoregames_
Big Boss

Re: APEX Crashing 5700 xt 19.7.3

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There have been a few patches for Apex and I expect to see more patches as there are still a lot of bugs in that game.

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patent122
Adept II

Re: APEX Crashing 5700 xt 19.7.3

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After two weeks of fighting I finally decided to start RMA process... Black Ops 4 is keep crashing my whole PC. I mean game still works without problems, perfectly smooth, 0 stutter etc. however when I go back to windows, Alt+Tab or just close the game everything is just frozen. Screen is totally static, I can still see cursor but I can't interact with anything. Restarting driver with key combination sometimes help but rarely. Driver is just crashing when playing this game, it's the most stupid and annoying issue I have ever seen so far with GPU. Reinstalling entire windows 10 and redownloading whole game which is 140GBs didn't help. At this point I rather have a GTX 1070 which would give me much lower but STABLE performance and every game would work.

thiim
Adept II

Re: APEX Crashing 5700 xt 19.7.3

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I'm think about sending my RX 5700 XT back, and getting a RTX 2070 or 2080

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hardcoregames_
Big Boss

Re: APEX Crashing 5700 xt 19.7.3

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check windows update:

KB4505903 applies to: Windows 10, version 1903, Windows Server version 1903. The OS build changes to 18362.267.

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demonpossesser
Adept II

Re: APEX Crashing 5700 xt 19.7.3

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I made is comment in another post: 19.7.3 driver released and it works!!!https://community.amd.com/thread/241684

I did some more testing to see which games run and which don't. All of my games, except GTA and Star Wars Battlefront II which crash at launch, run like normal. Seeing that so many people are having the same issue with other games like Overwatch, Apex, etc. I have also discovered that I can't watch any videos or movies in full screen. If I do, my monitors flicker and will eventually freeze me system. I have tried watching some videos on the Movies & TV app, but as soon as I stop moving the mouse my monitors black screen and the audio still plays. Moving the mouse brings the picture back up.

 

The only workaround that I know of since looking at these forum posts is installing the drivers without the setup execution. I was able to play all of my games just fine, but there are no Radeon Settings goodies. 

 

Uninstall current driver with DDU -> restart -> open device manager -> display adapters -> right click on the current adapter and select update driver -> browse computer for driver software -> locate the install directory folder that you've set up (example C:/AMD) -> check the little box to make sure that all subfolders are included -> restart computer.

 

Like I said, this worked when both 19.7.1 and 19.7.2 absolutely failed for me. If you're still using either one of these new drivers and you aren't experiencing issues obviously you have nothing to worry about.

 

My system specs:
Windows 10 (64-bit)

AMD Ryzen 7 2700X

XFX Radeon RX 5700

G.Skill Ripjaw V 32GB (4x8GB)

Corsair HX850i

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thiim
Adept II

Re: APEX Crashing 5700 xt 19.7.3

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This works for me  I can play Apex!!! (after a few hours, one crash, but still..  )

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larsologe
Adept I

Re: APEX Crashing 5700 xt 19.7.3

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I tryed all the fixes here in the Post Nothing worked i get freezes and god sometime withe 4x4cm pixel errors i get some time a blend grey screen witch only fixxes after restarting and this in like 10 diverent games and aplications!

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patent122
Adept II

Re: APEX Crashing 5700 xt 19.7.3

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Refund the card and get RTX 2060S or 2070. I'm returning mine tomorrow too. I bought this card to play games not to deal with stupid issues for two weeks

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winkawaks
Journeyman III

Re: APEX Crashing 5700 xt 19.7.3

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in my case in used amd clean up utility then re-installed 19.7.1 it works fine.. maybe u can give it a try. works very fine for my rx 5700.

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