I just bought my 5700xt 5 days ago and since i installed it i started getting black screen when i start play any game !!
First, the screens goes black , then keyboard and mouse goes off , but pc still running but freezed , i have to force reboot it by power button ! I cannot play any game !
Here is the steps I tried but didn't solve the issue :
- used latest software update
- downgraded the software
- used DDU in safe mode to fully uninstall the software and all drivers then did a fresh install for the software
- prevented windows from updating drivers.
- increased RAM Mhz to max
- played in low graphics
- played in windowed mode
- unpluged and re-pluged the gpu
- increased fan speed to max so the temp of the gpu didn't go over 52° max.
- windows up to date
- checked power supply and cables
I know some of those steps that i did is not neccesary but i would do anything cuz i am desperate and hopeless.
So can you guys help ?
CPU : Ryzen 9 3900x
GPU : 5700 XT
RAM : 32GB 3200 mhz
Windows installed on seperate SSD