AnsweredAssumed Answered

RX 5700 XT BLACK SCREEN - I NEED HELP

Question asked by brunoalves20015 on Oct 15, 2019
Latest reply on Oct 16, 2019 by amdmatt

Hello everyone, everything good ?

Black screens and crashes came back after a few happy days, unfortunately when playing PUBG or sometimes browsing OPERA GX or Google Chrome the mouse starts to crash, and in games the performance is spectacular, but unexpectedly the black screens and computer crashes simply out of nowhere.

Yesterday I did the test removing the rx 5700 xt thicc ii and installing my brother's GTX 1080TI, after changing GPU I formatted the computer and did all the windows installation and updates.
SUMMARY:
All day testing in games and benchmark and no blue screen, crash or black screen.


Ok, Today I switched to my GPU (Rx 5700 XT), formatted the computer one more time and did all the updates, and to my surprise came back the black screens and crashes.
AMD I am completely sad and regretting purchasing the rx 5700 xt thicc ii

Outcomes