AMD Graphic Driver Update Via HP Support Assistant Doesn't Work

Discussion created by iamkangy on Jun 24, 2019
Latest reply on Jun 27, 2019 by iamkangy

My current display driver version is: 13.351.1105.1001


When I attempt to upgrade this through the HP Support Assistant on Windows 10, upon restart all I get is the constant spinning dot wheel and nothing happens. The longest I have waited is several hours.


I have had to go back to a system restore point to be able to use my laptop again.


My laptop details:


HP Pavilion 15 Notebook PC
Serial: 5CD447721Z

Product #: J2C34PA#ABG



I believe I need to upgrade my graphics so my games that run perfectly on Windows 7 will run on Windows 10. I can not play for example: Need for Speed Most Wanted due to major lagging. But if I go back to Windows 7 it runs perfectly.


Any help would be extremely grateful. Thank you.