5 Replies Latest reply on Jan 14, 2019 6:21 AM by elstaci

    Can AMD FX 770K CPU be replaced by Athlon 4X 845 CPU ?

    bittwiddler

      Can AMD FX 770K CPU be replaced by Athlon 4X 845 CPU in Lenovo Erazer X315?  I received a new Athlon 4X 845 CPU via Amazon yesterday and PC won’t boot with new CPU.  Fans come on but power light off.  Reinstalled FX 770K CPU and all is good!

        • Re: Can AMD FX 770K CPU be replaced by Athlon 4X 845 CPU ?
          arcticwind

          Both processors use the same socket (FM2+) but, it really depends on the motherboard and the system BIOS that Lenovo is using.

          Check with Lenovo's support/forums to see if the system BIOS allows for the processor swap.

          • Re: Can AMD FX 770K CPU be replaced by Athlon 4X 845 CPU ?
            bittwiddler

            I determined that there were no compatibility problems after contacting Lenovo.Tech Support!  After I notified AMD Tech Support I received the following (ridiculous) reply...

            Dear Robert,

            Your service request : SR #{ticketno:[8200854410]} has been reviewed and updated.

            Response and Service Request History:

            Thank you for your response

            I understand you are having query related to the compatibility of Athlon processor in Lenovo erazer X315.

            To narrow down the issue, I request you to install the processor in another well-known system and check the progress.

            Thanks for contacting AMD

            In order to update this service request, please respond, leaving the service request reference intact.

            Best regards,

            AM

            AMD Global Customer Care

            _____________________________________________________________________________________________

            This email is a direct result of your contact with AMD Global Customer Care and not part of a campaign.  There is no need to unsubscribe to this email as you will only be contacted again if you directly request another service from AMD Global Customer Care.

            The contents of this message are provided for informational purposes only.  AMD makes no representation or warranties with respect to the accuracy of the contents of the information provided, and reserves the right to change such information at any time, with or without notice.

            _____________________________________________________________________________________________


            Original Text

            From:

            Bob Stout <rstoutinreno@charter.net>

            To:

            1. TECH.SUPPORT@AMD.COM

            CC:

            Sent:

            1. 11.01.19 01:41:47

            Subject:

            RE: Athlon X4 845 Compatibility

             
            I checked with Lenovo Tech Support and they sent me the X315 Hardware Maintenance Manual PDF. There is no reason for the Athlon™ 4X 845 CPU not to work! The AMD Athlon™ X4 750 is specifically listed in the Maintenance Manual as one of the many supported AMD CPU’s for the X315. There are no restrictions on any AMD FM2+ socket CPU’s 95W or less. It looks like my CPU is just DOA, but it cannot be returned to vender. Vendor has no more in stock. The new heat-sink/fan works great! What do I need to do to return the dead 4X 845 for exchange under warranty?

            Sent from Mail for Windows 10