2 Replies Latest reply on Nov 26, 2018 4:46 PM by heizuse

    AMD rewards ERROR???

    heizuse

      So i bought a RX 580 from newegg, received my code for two free games, but when i enter my code i get an error message stating :"

      A qualifying AMD product was not detected in your system. Please install the qualifying AMD product and try again. Qualifying Product(s):

      • AMD Radeon RX 580
      • AMD Radeon RX 570"

      but i have it installed with updated drivers and all and my PC recognizes it as my display driver.

       

      Wondering if anyone can help with this, or is having the same issue...