AnsweredAssumed Answered

AMD rewards ERROR???

Question asked by heizuse on Nov 25, 2018
Latest reply on Nov 26, 2018 by heizuse

So i bought a RX 580 from newegg, received my code for two free games, but when i enter my code i get an error message stating :"

A qualifying AMD product was not detected in your system. Please install the qualifying AMD product and try again. Qualifying Product(s):

  • AMD Radeon RX 580
  • AMD Radeon RX 570"

but i have it installed with updated drivers and all and my PC recognizes it as my display driver.


Wondering if anyone can help with this, or is having the same issue...