6 Replies Latest reply on Jul 17, 2018 8:50 AM by goodplay

Haalp. Downloading AMD GPU drivers and auto tool doesn't work

albertfanta11 Jul 16, 2018 4:51 AM

Previous AMD driver install - Error 182

Automatic Tool - when booting PC, after I use this tool to download latest drivers, nothing shows up after the MSI logo, only a blue screen (with no text) flashes back and forth (chances place with black screen over and over)

What do I do? I really don't want this to be a hardware problem as I almost have a fear of opening up the computer and physically interacting with the individual components. I also don't want these stock windows drivers.

Re: Haalp. Downloading AMD GPU drivers and auto tool doesn't work

goodplay Jul 16, 2018 6:06 AM (in response to albertfanta11)

Supplying some INFORMATION REQUIRED WHEN POSTING A QUESTION may help someone offer further suggestions.
You could try Laptop graphics update...How to or Clean Install AMD Graphics Drivers
Like Show 0 Likes(0)

Actions
- Re: Haalp. Downloading AMD GPU drivers and auto tool doesn't work
  
  albertfanta11 Jul 17, 2018 12:34 AM (in response to goodplay)
  
  Graphics card - AMD RX 580 MSI Armour OC
  Type - Desktop
  Operating System - Windows 10 64 bit
  Driver version installed - Default Windows drivers (after reset)
  Monitor - Dell p2210 and acer gn276hl
  p2210 - 1680 x 1050, 60hz, active hdmi to vga
  gn276hl - 1920 x 1080, 144hz, dual link dvi
  MOBO - H110m pro vd
  bios version - BIOS Version/Date American Megatrends Inc. 2.B0, 15/12/2016
  CPU - i3 7100
  PSU - coolermaster 600w lite
  ram - dual channel 8gb (2x4gig sticks) 2133mhz
  
  Like Show 0 Likes(0)
  
  Actions
- Re: Haalp. Downloading AMD GPU drivers and auto tool doesn't work
  
  albertfanta11 Jul 17, 2018 12:34 AM (in response to goodplay)
  
  I followed the clean install link you gave me yet it gave me error 182 - could not identify hardware .
  
  Like Show 0 Likes(0)
  
  Actions
  - Re: Haalp. Downloading AMD GPU drivers and auto tool doesn't work
    
    goodplay Jul 17, 2018 12:57 AM (in response to albertfanta11)
    
    All I can think of is if you have a monitor connected to mobo graphics, unplug it, then try install.
    
    Like Show 0 Likes(0)
    
    Actions
    - Re: Haalp. Downloading AMD GPU drivers and auto tool doesn't work
      
      albertfanta11 Jul 17, 2018 8:12 AM (in response to goodplay)
      
      I sincerely apologise for not understanding but do you mean I unplug the monitor? Also, thank you very much for your help so far!
      
      Like Show 0 Likes(0)
      
      Actions
      - Re: Haalp. Downloading AMD GPU drivers and auto tool doesn't work
        
        goodplay Jul 17, 2018 8:50 AM (in response to albertfanta11)
        
        Yep, if you have one of the monitors connected to a mobo port.
        Might be better to try install with only just one monitor(connected to graphics card).
        1 of 1 people found this helpful
        
        Like Show 0 Likes(0)
        
        Actions

Go to original post