ray_m

INFORMATION REQUIRED WHEN POSTING A QUESTION

Discussion created by ray_m Employee on Jan 29, 2016

Providing the information below will get you a faster response from the community.

 

Describe your system:

  • AMD Graphics Card
    • Make and model; e.g. AMD R9 290X
  • Desktop or Laptop System
    • If a laptop, make and model of the Laptop
  • Operating System
    • E.g. Windows 10 64bit
  • Driver version installed
    • E.g. Radeon Software Crimson Edition 15.12
  • Display Devices
    • Make and model, connection/adapter in use, resolution and refresh rate; e.g. Samsung UE32850R 3840x2160 @60Hz Active DP to HDMI adapter
    • One line for each display device connected
  • Motherboard + Bios Revision
    • Make and model; e.g. Asus P8P67 Deluxe Bios Version 6643
  • CPU/APU
    • Make and model number; e.g. FX 9590
  • Power Supply Unit  Make, Model & Wattage
    • E.g. Thermaltake TR2 700W Gold
  • RAM
    • Amount of memory installed; e.g. 16GB

 

Describe your issue:

  • Provide a detailed description of the issue you are experiencing and the steps required to reproduce the issue.
  • Details about applications/games affected (including version number)
  • Graphical settings used in the application/game (resolution and 3D settings)
  • If possible, include a screenshot or video link of the issue

Outcomes