Required Informations from the attached DX Diag: ( Old Diag with just the Hardware Informations)
System Model: P370SM BIOS: BIOS Date: 06/03/13 09:01:40 Ver: 04.06.05 Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz (8 CPUs), ~2.4GHz Memory: 16384MB RAM Available OS Memory: 16338MB RAM
Page File: 3152MB used, 29570MB available
Card name: AMD Radeon(TM) HD8970M
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6801)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Device Key: Enum\PCI\VEN_1002&DEV_6801&SUBSYS_03761558&REV_00
Display Memory: 16317 MB
Dedicated Memory: 8148 MB
Shared Memory: 8169 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMO1720
Native Mode: 1920 x 1080(p) (60.010Hz)
Output Type: Internal
All other drivers and Software on latest Version including Windows 10 64 Bit Home
Did you install the Intel graphics driver (from Intel support) BEFORE you tried to install the AMD graphics driver? Read > Laptop graphics update...How to
Did you perform a clean install? Clean Install AMD Graphics Drivers
Did you disconnect from the internet before installing the drivers? DDU has new instructions..make sure you have the latest version
Yhea done that a couple of times.
Step one doesn´t work btw shows me no integrated graphics.
Attached the detailed Intel System Report
Adrenalin 18.4.1 is also not working btw..... So the last working Version is 18.3.3
i'm having the same problem with alienware 18 with the same amd R9 M290x crossfire ..
but u can use drivers up to version 18.3.4 without problems
any update after that will cause this problem and u can use only the screen attached with hdmi and every thing works with it
so the problem that all drivers after 18.3.4 wont recognize internal laptop screen only but any other attached screen will work without any problem
hope to find a fix for that and i already sent alot of complaints but no reply .. this is very bad that we can't use any updated graphics drivers with internal screen
Add me to the list. Alienware 18, with 2 R9 m290x in Crossfire. Black screen occurs during the driver update & it just doesn't seem to finish. Usually I get the hardware removed / hardware installed sounds twice. Once for each card. With the current drivers, it seems to disconnect once & then nothing. I managed to get it to restart and go into safe mode where I could uninstall the drivers & get back in.
It doesn't help that this seems to break System Restore and it always fails with this bug, as well.
Interestingly, after the next reboot, when I could get into AMD Settings again, it said I had the 18.9 driver installed. I reinstalled 18.1.1 anyway. Looks like I might download 18.3.4, then.
At least they fixed the 'won't shutdown with crossfire enabled' bug last year. That only took, what, 2 years to get sorted?
the problem that the driver doesn't identify our internal display but can work perfect with any other connected display through hdmi or display port..
it just works as if there is no internal laptop display..
u can connect the lap to any display during driver installation and u will see that it will continue driver installation on the second screen only and the internal one will turn into black ...
it's really very very bad as the new drivers works great with games through hdmi but can't use it as daily driver because i want to use my internal display for daily use
and for sure u should download 18.3.4 driver as it's the latest one that works great with all latest gems till now without any problems in internal display
I hadn't even thought of plugging it into an external display until I read this! Testing for the shutdown bug was much less painful!