20 Replies Latest reply on Jul 3, 2018 1:20 AM by vikk7

    Radeon Software and Windows 10 Incompatibility - Micro freezing

    igorq

      Issue:

      I've been having trouble getting the official AMD drivers to work on my laptop (all specs below).
      The minute the Display Driver has finished installing my laptop starts freezing every ~3 seconds.

      The freezes don't last long, only about half a second.

      I believe this started happening after the Fall Creators Update (Version 1709), prior to this update everything was fine.

      I've tried numerous driver versions, performing a clean installation of Windows, everything that comes to mind.

      Rolling back the drivers stops the freezing.

      Drivers provided by Windows Update work properly but they are very outdated (2015).

      Same goes with the drivers provided by the laptop manufacturer.

      I haven't found any forum posts regarding this issue, any kind of help or information would be helpful.

       

      Specs:

      Laptop: HP 15-af158nm

      CPU & GPU: AMD A8-7410 APU with AMD Radeon R5 Graphics (Linked adapter - R5 M330)

      OS: Windows 10 Pro x64, Version 1709, Build 16299

      BIOS: Insyde F.24

      Last working driver: AMD Catalyst Control Center 2015.0806.2138.37096