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Radeon Software Adrenalin Edition 18.3.3 Highlights causing screen freezing problems

Question asked by ruinedlikepompeii on Mar 23, 2018
Latest reply on Mar 23, 2018 by pokester

After downloading and installing Radeon Software Adrenalin Edition 18.3.3 Highlights and using it to update my graphics card drivers, I have since been experiencing constant brief screen freeze issues. The freezes repeat about every 5 seconds. Is there any practical fix to this issue without having to downgrade my drivers?

 

Below are my PC specs:

 

 

Processor

 

 

Processor

 

AMD A6-6310 APU with AMD Radeon R4 Graphics

 

Manufacturer

 

AMD

 

Speed

 

1.8 GHz

 

Number of Cores

 

4

 

CPU ID

 

178BFBFF00730F01

 

Family

 

16

 

Model

 

30

 

Stepping

 

1

 

Revision

 

 

Memory

 

 

RAM

 

4.0 GB

 

Video Card

 

 

Video Card

 

AMD Radeon(TM) R4 Graphics

 

Manufacturer

 

 

Chipset

 

Unknown

 

Dedicated Memory

 

16 MB

 

Total Memory

 

16 MB

 

Pixel Shader Version

 

5.0

 

Vertex Shader Version

 

5.0

 

Hardware T & L

 

Yes

 

Vendor ID

 

1002

 

Device

 

9851

 

Plug and Play ID

 

VEN_1002&DEV_9851&SUBSYS_06581028&REV_00

 

Driver Version

 

15.201.1101.0

 

Video Card #2

 

 

Video Card

 

AMD Radeon R5 M230

 

Manufacturer

 

 

Chipset

 

Radeon HD 8570M

 

Dedicated Memory

 

1.0 GB

 

Total Memory

 

1024 MB

 

Pixel Shader Version

 

5.0

 

Vertex Shader Version

 

5.0

 

Hardware T & L

 

Yes

 

Vendor ID

 

1002

 

Device

 

6663

 

Plug and Play ID

 

VEN_1002&DEV_6663&SUBSYS_06581028&REV_00

 

Driver Version

 

15.201.1101.0

 

Operating System

 

 

Operating System

 

Microsoft Windows 10 (build 16299), 64-bit

 

Service Pack

 

0

 

Size

 

64-bit

 

Edition

 

ATI

 

Version

 

10.0.16299

 

Locale

 

0422

 

BIOS

 

 

BIOS

 

BIOS Date: 11/12/14 18:43:27 Ver: 04.06.05

 

Version

 

Dell Inc. A03

 

Manufacturer

 

Dell Inc.

 

Date

 

11/12/14

 

Sound

 

 

Audio 1

 

 

Sound Device

 

Realtek Audio

 

Driver

 

6.0.1.8393

Audio 2

 

Sound Device

 

AMD High Definition Audio Device

 

Driver

 

10.0.1.1

 

Drives

 

 

DVD

 

TSSTcorp DVD+/-RW SU-208FB

 

CD

 

TSSTcorp DVD+/-RW SU-208FB

Drive 1

 

Size

 

233.9 GB

 

Free Memory

 

170.5 GB

Drive 2

 

Size

 

230.6 GB

 

Free Memory

 

168.6 GB

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