6 Replies Latest reply on Feb 19, 2018 4:22 AM by modo_dodo

    R9 M290X graphics driver updating wrong

    sailortrash55

      Laptop details:

      Alienware 17

      Intel(R) Core(TM) i7-4710MQ CPU @ 2.5GHz 2.50 GHz

      16GB of RAM

      AMD Radeon R9 M290X (as well as Intel HD Graphics 4600)

      Windows 10 Pro

       

      The issue I'm having is that I recently upgraded from windows 7 to windows 10 pro and when I try to download and install (even after a total uninstall of the old software) the driver, it will show as the AMD Radeon(TM) HD8970M (which is NOT what I have). Shortly after finishing the install my computer will instantly freeze up. I then have to use the power button to turn the computer off and when I try to start it back up, everything loads however all I get is a black screen where the log in page should be. The only time I've ever been able to get the driver to work is when windows lists it as microsoft default and I right click on it, then hit update driver and all of the sudden it will install the proper Radeon R9 M290X driver. But something is wrong, I can't open the AMD settings anymore and there is some disk usage issues caused by this. PLEASE HELP