antiguy1994

Issue with Unreal Engine 4 involving Amd Driver and Software

Discussion created by antiguy1994 on Jan 27, 2018
Latest reply on Feb 14, 2018 by elstaci

I didn't have any issue with games using the Unreal Engine 4 when using 16.40.2902-radeonpro-winx32x64-dell-mobile software but when I installed the newest Radeon™ Pro Software Adrenalin Edition for Dell Mobile version 17.12.2 I noticed graphic issues with a certain game called Dead by Daylight. My issue can be described as the visuals are having a seizure or like playing on a integrated graphics with 1-5 fps while actually getting 30-50 fps. It goes away when I put the game in windowed mode it does if for another game called Fortnite which uses same engine but it goes away when I have v-sync on. I think have narrowed it down to the amd driver version 22.19.693.256  date 12/1/2017 as the cause which I get through a Windows Update.  I don't any issues with any other games besides these two which both use Unreal Engine 4. At the moment I am using only what I got through the Windows Update and not using the amd software. Let me know if there is anything else I need to give.

 

Edit: I went to the device manager and did a roll back to the AMD FirePro M6100 FireGL V driver version 15.200.1045.0 date 6/22/2015 and the issue went away which confirms my theory that the amd driver version 22.19.693.256  date 12/1/2017 is the cause and need to be patched.

 

 

My Specs

Dell Precision m6800

OS: Windows 10 Pro 64 bit Version 1709 OS Build 16299.192

CPU: Intel i7 4900MQ 2.80 Ghz

GPU: AMD FIrePro M6100 2GB

RAM: 16 GB

 

Things I tried

-Uninstalled the driver through windows and Display Driver Uninstaller in safe mode.

-Tried every version compatible with my computer

-Contacting the Game Developer and tried everything they suggested

-Uninstalled and Reinstalled the v_credist and directx the master fix forum listed

-Put the game as exclusion on my antivirus and firewall

-Used Administrator and every compability option with the exe

-Tried to force V-sync and Triple Buffer on my Amd Software for the game

-Put the game on high performance on my Amd Software

-Put the priority on High

 

My DxDiag for the 16.40.2902 Drivers: https://pastebin.com/FCyWrAhX

My DxDiag with Latest Drivers: https://pastebin.com/bM8f9P7e

My DxDiag With Stock Windows Drivers: https://pastebin.com/XD8U7F1E https://pastebin.com/XD8U7F1E

 

My Graphics Drivers (When I had it installed)

 

https://pastebin.com/16QYh5qV  16.40.2902

https://pastebin.com/adYdgk2a  17.Q4.1

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