4 Replies Latest reply on Jan 18, 2018 5:20 AM by amdmatt

    Radeon Settings Are Not Currently Available - A10-8700P APU 17.12.2

    lemiliomoreno

      Hello, I have an asus notebook mode X555DG with the following specifications:

      Processor: AMD A10-8700P Radeon R6, 10 Compute Cores 4C+6G, 1800 Mhz, 4 main processors, 4 logic processor

      OS: Windows 10 64-bit

      Graphics: Radeon R6 M340DX 2GB

       

      So, I got a problem that said I didnt had an amd graphic card installed, so I erase the C:/AMD folder, uninstalled the AMD Software, clean the system in safe mode using a DDU and I installed this http://support.amd.com/en-us/download/apu?os=Windows%2010%20-%2064 assistant software, the I installed the AMD Chipset Drivers, I disabled the windows updates. But when I want to enter to the AMD Radeon Settings sofware it says: radeon settings are currently not available please try again after connect

       

      Someone has experimented this issue? I follow the instructions from this post: No AMD graphics driver is installed, or the AMD driver is not functioning properly

       

      Thanks!

       

      Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.