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hiro359
Journeyman III

Ryzen Pro 4650G reboot / crash

Hello,

I just built a new system with a ryzen pro 4650G. Every part is brand new , after I install graphics drivers, PC starts to reboot randomly. CPU benchmarks work without a problem like cinebench , but even with the lightest GPU load , computer crashes. It seem to be random because it is rebooting even while idle, but I can make it crash with heaven benchmark, instant reboot. 

Temperatures are perfectly fine, 40 degrees mostly. I am using XMP profile provided.

System : 

MB : MSI B550M Mortar

Ram : Corsair 2x8GB 3600MHz

Storage : Kinsgton A2000

Every part is in motherboards QVL , I tried different versions of windows , newest and older graphics drivers. Sometimes PC can't reboot , green/gray or rainbow colors appear on screen and i have to manually reset the pc. 

I feel a bit hopeless because every part is new and I cannot find the cause. 

Thanks!

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Hlfvsky
Journeyman III

Re: Ryzen Pro 4650G reboot / crash

Hi!

I've got the same problem with:

- MSI B450 TOMAHAWK MAX II 

- AMD Ryzen 5 Pro 4650g 

- Patriot Viper Blackout 16GB [2x8GB 3200MHz DDR4 CL16 DIMM]

- Crucial 1TB M.2 PCIe NVMe P2

- Corsair CV 550W 80 Plus Bronze 

- SilentiumPC Spartan 4 Max 120mm 

- SilentiumPC Regnum RG6V EVO TG

 

PC reboots randomly when playing some games (not all), watching yt, running 3dmark tests, heaven benchmark. 

It's really annoying and I don't know what I can do with this problem. 

 

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