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alucke
Journeyman III

Ryzen 2700x

I have a x570 msi MB, ryzen 7 2700x, 32gb (16gbx2) QVL ram, 2 qvl nvme drives, radeon rx 580 8gb GFX card, NZXT C850w 80 plus gold cert PSU, latest Wndows 10 19042.746, with all of the latest drivers.   I also have PBO, CPB, xmp disabled, and not overclocked. I am getting random reboots 2-3 times a day while computer is idling.  And sometimes while doing something on the computer this will happen.  20210103_201923_HDR.jpg

 

This is a copy and paste from the errors:

Dump File : 012921-9140-01.dmp
Crash Time : 1/29/2021 6:16:10 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : ffffb007`42150120
Parameter 3 : ffff828d`ffc45850
Parameter 4 : ffffb007`4ba33ae0
Caused By Driver : amdppm.sys
Caused By Address : amdppm.sys+c025
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3f5780
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012921-9140-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 19041
Dump File Size : 4,166,772
Dump File Time : 1/29/2021 6:17:09 PM
==================================================

==================================================
Dump File : 012821-8796-01.dmp
Crash Time : 1/28/2021 6:25:49 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : ffffbc0d`17d51120
Parameter 3 : ffff920c`a2445850
Parameter 4 : ffffbc0d`2260eb10
Caused By Driver : amdppm.sys
Caused By Address : amdppm.sys+c025
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3f5780
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012821-8796-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 19041
Dump File Size : 3,347,628
Dump File Time : 1/28/2021 6:26:37 PM
==================================================

==================================================
Dump File : 012821-13578-01.dmp
Crash Time : 1/28/2021 5:21:32 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : ffffdf09`67328630
Parameter 3 : ffff900c`dba45850
Parameter 4 : ffffdf09`72963af0
Caused By Driver : amdppm.sys
Caused By Address : amdppm.sys+c025
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+3f5780
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012821-13578-01.dmp
Processors Count : 16
Major Version : 15
Minor Version : 19041
Dump File Size : 4,215,148
Dump File Time : 1/28/2021 5:22:36 PM
==================================================

I have tested the CPU on other compatible amd board, the cpu works as expected.  Any Help would be appreciated

alucke

 

 

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2 Replies

It's not the CPU.

1) Update Windows 10 to 20H2
2) Update the chipset drivers.
3) Update the GPU drivers. If on the latest set, try multiple versions from 2020.
4) Run sfc /scannow at administrator command prompt.
5) Run DISM /Online /Cleanup-Image /CheckHealth at administrator command prompt.
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the sfc /scannow didn't find anything.  And the DISM /online /cleanup-image /checkhealth found nothing wrong either.

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